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Description
Helios serves as a Docker orchestration platform designed for the deployment and management of containers across a wide array of servers. It offers both an HTTP API and a command-line interface, enabling users to interact seamlessly with the servers that host their containers. In addition, Helios maintains a record of significant events within your cluster, capturing details such as deployments, restarts, and version updates. The binary version of Helios is specifically compiled for Ubuntu 14.04.1 LTS, though it is also compatible with any platform that supports at least Java 8 and a current version of Maven 3. Users can utilize helios-solo to set up a local environment featuring both a Helios master and agent. Helios adopts a pragmatic approach; while it may not aim to address every problem at once, it is committed to delivering solid performance with the features it currently offers. Consequently, certain functionalities, like resource limits and dynamic scheduling, are not yet implemented. At this stage, the focus is primarily on solidifying CI/CD use cases and the related tools, but there are plans to eventually incorporate dynamic scheduling, composite jobs, and other advanced features in the future. The evolution of Helios reflects its dedication to continuous improvement and responsiveness to user needs.
Description
Helios serves as an AI-centric platform for remote monitoring and management (RMM) and professional services automation (PSA), specifically designed for managed service providers. This comprehensive solution integrates device monitoring, automated self-healing, patch management for both Windows and third-party applications, security monitoring via Microsoft Defender, health checks for Microsoft 365, one-click remote access, customized client portals, and a complete helpdesk system into a single hosted environment.
Unlike many tools that merely add AI as an additional feature, Helios is fundamentally constructed around artificial intelligence: AI Ops can respond to straightforward questions about your systems and take action accordingly, foresees potential disk failures several days in advance, and consolidates alerts to ensure that one outage generates only one support ticket. Additionally, its integrated AI Service Desk Agent efficiently triages and responds to incoming emails in mere seconds, enhancing overall operational efficiency and responsiveness.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Docker
WisePorter
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
£99/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Spotify
Founded
2006
Country
Sweden
Website
github.com/spotify/helios
Vendor Details
Company Name
Helios
Founded
2024
Country
United Kingdom
Website
heliosmip.com
Product Features
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management