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Description
Helios serves as an AI-centric platform for remote monitoring and management (RMM) and professional services automation (PSA), specifically designed for managed service providers. This comprehensive solution integrates device monitoring, automated self-healing, patch management for both Windows and third-party applications, security monitoring via Microsoft Defender, health checks for Microsoft 365, one-click remote access, customized client portals, and a complete helpdesk system into a single hosted environment.
Unlike many tools that merely add AI as an additional feature, Helios is fundamentally constructed around artificial intelligence: AI Ops can respond to straightforward questions about your systems and take action accordingly, foresees potential disk failures several days in advance, and consolidates alerts to ensure that one outage generates only one support ticket. Additionally, its integrated AI Service Desk Agent efficiently triages and responds to incoming emails in mere seconds, enhancing overall operational efficiency and responsiveness.
Description
Lira RDP Security provides essential protection for Managed Service Providers (MSPs), hosting companies, and internal IT departments who need to keep their Windows Servers accessible via Remote Desktop. Utilizing a streamlined Windows agent, it communicates authentication details and operational status to a centralized portal, enabling authorized personnel to manage RDP threats, implement both temporary and permanent access blocks, enforce multi-factor authentication (MFA) on a per-user basis, and oversee various environments. Additionally, the platform offers capabilities for managing updates and reboot schedules, configuring Microsoft Defender, establishing firewall rules, monitoring disk and service health, ensuring local-user visibility, handling RDP TLS certificates, and facilitating controlled deployments of agents. It is important to note that while Windows and RDP passwords undergo validation through the Windows system, they are neither collected nor stored by Lira, ensuring an added layer of security for users. This comprehensive approach allows organizations to maintain a robust security posture while managing their remote access solutions efficiently.
API Access
Has API
API Access
Has API
Integrations
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
OPNsense
Ubuntu
Windows 10
Windows 11
Windows Server
Integrations
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
OPNsense
Ubuntu
Windows 10
Windows 11
Windows Server
Pricing Details
£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Trial
Free Version
Pricing Details
€6 per server per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helios
Founded
2024
Country
United Kingdom
Website
heliosmsp.io
Vendor Details
Company Name
Vyvick Engineering
Founded
2001
Country
Ukraine
Website
vyvick.com/en/
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Product Features
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management