Average Ratings 1 Rating
Average Ratings 3 Ratings
Description
A disk fills up on a client machine at 2am. Helios notices, works out the cause on the device itself, writes a reversible fix, and waits for a human to approve it. Then it closes the ticket and records what changed.
That is the difference between Helios and the RMM you are probably running. Most tools are excellent at telling you something is wrong and then stopping. Helios was designed around the AI doing the work, not summarising it.
What you get in one hosted platform: device and network monitoring, Windows and third-party patching, Microsoft Defender status, Microsoft 365 health, browser-based remote access with no second vendor to buy, a full service desk, client billing, and branded portals your clients log into. Quarterly reviews are generated for you. Asset lifecycle and backup state are tracked without extra tooling.
The AI earns its place. It answers questions about your fleet in plain English, forecasts which disks will run out and roughly when, and treats several machines dropping at once as a single outage rather than twenty separate tickets. Inbound support email is triaged and answered in the customer's own thread.
One lightweight agent covers Windows, Windows Server, macOS and Linux, and every build is code-signed.
Plans are priced per workspace rather than per technician, so hiring does not cost you more. Launch is £4 per device monthly, from 5 to 25 devices with a £20 floor. Starter is £99 for up to 50 devices. Growth is £199 for up to 250 and adds a white-label portal. Scale is £399 for unlimited devices. Every plan includes every feature. Trials run 14 days and take no card.
Description
Hexnode, the enterprise software arm of Mitsogo Inc., is a robust Unified Endpoint Management (UEM) solution designed for cross-platform support.
With compatibility across a wide range of operating systems including iOS, iPadOS, Android, Windows, macOS, tvOS, Linux, ChromeOS, visionOS, Apple TV, Android TV, and fireOS, Hexnode simplifies device deployment through a variety of built-in enrollment options.
From initial onboarding to final offboarding, Hexnode empowers IT teams to oversee the entire device lifecycle from a single, centralized console.
Equipped with features like automated enrollment, geofencing, remote monitoring and management, patch management, and a clean, user-friendly interface, Hexnode is the ideal solution for efficient device management.
Designed for today’s dynamic, mobile-first workforce, Hexnode also offers powerful tools such as a unified dashboard for enhanced visibility and control, web filtering for added security, real-time location tracking, and much more.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Active Directory
No
Anthropic
Yes
Apple iOS
Yes
Check Point Mobile Security
No
Drata
No
FileBrowser Professional
No
Freshservice
No
Google Workspace
No
Hexnode IdP
No
JupiterOne
No
Integrations
Active Directory
Yes
Anthropic
No
Apple iOS
No
Check Point Mobile Security
Yes
Drata
Yes
FileBrowser Professional
Yes
Freshservice
Yes
Google Workspace
Yes
Hexnode IdP
Yes
JupiterOne
Yes
Pricing Details
£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Helios
Founded
2024
Country
United Kingdom
Website
heliosmsp.io
Vendor Details
Company Name
Mitsogo Inc
Founded
2013
Country
United States
Website
www.hexnode.com
Product Features
MSP
Backup Management
Yes
Billing & Invoicing
No
CRM
No
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Professional Services Automation
Billing & Invoicing
No
CRM
No
Client Portal
Yes
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
No
Time & Expense Tracking
No
RMM
Deployment Management
No
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
Yes
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
Yes
Remediation Management
Yes
Product Features
Endpoint Protection
Activity Log
Yes
Antivirus
No
Application Security
Yes
Behavioral Analytics
No
Device Management
Yes
Encryption
Yes
Signature Matching
No
Web Threat Management
Yes
Whitelisting / Blacklisting
Yes
IT Management
Capacity Monitoring
No
Compliance Management
Yes
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
Yes
Patch Management
Yes
Remote Access
Yes
Scheduling
No
Software Inventory
No
User Activity Monitoring
No
Kiosk
Activity Reservations
No
Digital Signature
Yes
License Management
Yes
Onsite Printing
Yes
Remote Access
Yes
Secure Browsing
Yes
Ticket / Order Fulfillment
Yes
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
Yes
Mobile Device Management (MDM)
Automatic Device Recognition
Yes
Data Management
Yes
Deployment Management
Yes
Inventory Management
Yes
Maintenance Utilities
Yes
Procurement Management
Yes
Remote Update / Installation
Yes
Software Management
Yes
Synchronization Management
Yes
Wireless Network Support
Yes
Mobility
App Management
Yes
Barcode Scanning
No
Compliance Management
Yes
Content Management
Yes
Data Collection
No
Data Management
Yes
File Management
Yes
Forms Automation
No
Mobile Messaging
No
Remote Access
Yes
Remote Systems Monitoring
Yes
Patch Management
Alerts/Notifications
Yes
Automatic Approval
Yes
Automatic Patch Deployment
No
Automatic Scans
No
Compliance Management
Yes
Custom Patches
No
Dashboard
No
Network Wide Management
No
Patch Prioritization
Yes
Patch Testing
No
Remote Access/Control
Yes
Vulnerability Scanning
No
RMM
Deployment Management
No
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
No
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
No
Remediation Management
No