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Description
Introducing a survey platform designed for inquiries related to design, product development, and marketing strategies. We deliver both qualitative and quantitative insights sourced from your target audience or existing customers. The intricacies of human behavior are pivotal to our understanding, and our sophisticated behavior filters enable you to connect with a distinct audience in just a few minutes, providing clarity on how users perceive your product. You can specify device types for your surveys and assessments, ensuring that individuals from around the globe or just around the corner engage with your content in the most suitable manner. Our platform offers the versatility to accommodate any media type, regardless of the stage in your workflow. Gather responses to text, visuals, or videos at any point throughout your production timeline. With an easy-to-navigate test creation process, your team can swiftly obtain the necessary insights. Enhance your testing strategy, tailor the participant experience, and accumulate more feedback than you have ever captured before. Encourage collaboration with your customers by inviting them to share their thoughts and relate their experiences with your website, product, or service, thereby fostering a deeper connection and understanding. Ultimately, this approach not only supports your design and development efforts but also strengthens customer engagement and satisfaction.
Description
Sibyl Surveys, powered by Signet Research Pulse, identifies customers who may be at risk and provides essential tools to gather vital insights that can aid in retaining and growing your customer base, enhancing your offerings, and optimizing resource allocation. You can launch various survey campaigns tailored to specific objectives, products, events, or customer interactions. Additionally, the platform allows for unlimited custom filtering of respondents and their feedback, enabling you to categorize your client list based on any variables you select. Over time, you can track and analyze both quantitative and qualitative survey data using personalized filters, such as customer characteristics, timelines, account managers, product types, and renewal schedules. Furthermore, you have control over who within your organization has access to your survey data, ensuring that sensitive information is shared appropriately. By leveraging custom data filters to segment your audience into distinct groups, you can effectively target the right individuals for product development initiatives and relevant marketing campaigns, ultimately facilitating a more strategic approach to customer engagement. This comprehensive functionality empowers your business to make data-driven decisions that enhance overall performance and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ZURB
Founded
1998
Country
United States
Website
helio.app/
Vendor Details
Company Name
Signet Research
Country
United States
Website
www.sibylsurveys.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
