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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Heed serves as a comprehensive internal communication platform designed to foster connections and engagement among employees across various channels, including desktop, mobile, and digital signage. This user-friendly platform features a drag-and-drop builder that allows for the creation of polished communications such as emails, newsletters, and alerts without requiring coding skills or design expertise. Additionally, Heed facilitates message distribution through numerous channels, including desktop notifications, corporate backgrounds, mobile applications, and SMS, enabling tailored communications for specific employee groups to enhance engagement. The platform includes integrated analytics that monitor opens, clicks, reads, and feedback in real-time, allowing organizations to assess effectiveness and adjust their strategies accordingly. Furthermore, Heed seamlessly integrates with popular systems like SharePoint, ServiceNow, Salesforce, and Workday, ensuring that communications align smoothly with existing workflows. It also offers survey tools to gather employee feedback, transforming insights into actionable steps, which ultimately contributes to cultivating a more engaged and cohesive workforce. As a result, organizations can significantly improve their internal communication efforts and employee satisfaction.

Description

Hyper-Reach is a scalable SaaS communication platform built to help organizations send time-sensitive alerts and updates with speed and reliability. Designed for internal communications, it allows teams to reach employees, partners, or specific departments through multiple channels including text, voice, email, browser notifications, and smart speakers. Its centralized Contact Manager gives administrators full control over contact data, enabling flexible grouping through dynamic filters or predefined lists. The system integrates seamlessly with HR platforms such as UKG, automating contact synchronization and simplifying outreach workflows. With built-in message templates, multilingual support, and AI-driven alert refinement, users can craft clear and actionable communications in seconds. Optional features like a dedicated inbound hotline and social media broadcasting expand reach beyond traditional internal messaging. Security remains a priority, with two-factor authentication and secure launch controls embedded into the platform. Accessible via desktop or mobile apps, Hyper-Reach allows authorized users to send alerts from anywhere. From emergency staffing notifications to IT outages and compliance updates, the system ensures consistent, organization-wide communication. Its flexibility and ease of use make it suitable for small teams and large enterprise operations alike.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Alexa
Google Maps
Google Translate
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM

Integrations

Amazon Web Services (AWS)
Alexa
Google Maps
Google Translate
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM

Pricing Details

$12.35 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Heed

Founded

2017

Country

United Kingdom

Website

heed.io

Vendor Details

Company Name

Hyper-Reach

Country

United States

Website

www.hyper-reach.com/hyper-reach-solution/

Product Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Product Features

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

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