Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Heed serves as a comprehensive internal communication platform designed to foster connections and engagement among employees across various channels, including desktop, mobile, and digital signage. This user-friendly platform features a drag-and-drop builder that allows for the creation of polished communications such as emails, newsletters, and alerts without requiring coding skills or design expertise. Additionally, Heed facilitates message distribution through numerous channels, including desktop notifications, corporate backgrounds, mobile applications, and SMS, enabling tailored communications for specific employee groups to enhance engagement. The platform includes integrated analytics that monitor opens, clicks, reads, and feedback in real-time, allowing organizations to assess effectiveness and adjust their strategies accordingly. Furthermore, Heed seamlessly integrates with popular systems like SharePoint, ServiceNow, Salesforce, and Workday, ensuring that communications align smoothly with existing workflows. It also offers survey tools to gather employee feedback, transforming insights into actionable steps, which ultimately contributes to cultivating a more engaged and cohesive workforce. As a result, organizations can significantly improve their internal communication efforts and employee satisfaction.
Description
Hyper-Reach is a scalable SaaS communication platform built to help organizations send time-sensitive alerts and updates with speed and reliability. Designed for internal communications, it allows teams to reach employees, partners, or specific departments through multiple channels including text, voice, email, browser notifications, and smart speakers. Its centralized Contact Manager gives administrators full control over contact data, enabling flexible grouping through dynamic filters or predefined lists. The system integrates seamlessly with HR platforms such as UKG, automating contact synchronization and simplifying outreach workflows. With built-in message templates, multilingual support, and AI-driven alert refinement, users can craft clear and actionable communications in seconds. Optional features like a dedicated inbound hotline and social media broadcasting expand reach beyond traditional internal messaging. Security remains a priority, with two-factor authentication and secure launch controls embedded into the platform. Accessible via desktop or mobile apps, Hyper-Reach allows authorized users to send alerts from anywhere. From emergency staffing notifications to IT outages and compliance updates, the system ensures consistent, organization-wide communication. Its flexibility and ease of use make it suitable for small teams and large enterprise operations alike.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Web Services (AWS)
Yes
Alexa
No
Google Maps
No
Google Translate
No
Microsoft SharePoint
Yes
SAP Cloud Platform
Yes
Salesforce
Yes
ServiceNow
Yes
Workday HCM
Yes
Integrations
Amazon Web Services (AWS)
Yes
Alexa
Yes
Google Maps
Yes
Google Translate
Yes
Microsoft SharePoint
No
SAP Cloud Platform
No
Salesforce
No
ServiceNow
No
Workday HCM
No
Pricing Details
$12.35 per year
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Heed
Founded
2017
Country
United Kingdom
Website
heed.io
Vendor Details
Company Name
Hyper-Reach
Country
United States
Website
www.hyper-reach.com/hyper-reach-solution/
Product Features
Emergency Notification
Contact Management
No
Geo Targeting
No
Mass Notifications
No
Scenario Planning
No
Templates
No
Two-Way Communication
No
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Product Features
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No