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Description

Hatch is the AI growth engine built for service businesses. Our AI CSRs work across voice, SMS, and email to convert more leads, drive revenue efficiency, and fuel growth at every stage — without added headcount, complex software, or costly answering services. From one-crew shops to national brands, Hatch delivers the same powerful conversion engine: AI-powered 1:1 communication that scales as fast as you do.

Description

Webio are specialists at conversational AI for customer engagement. Webio takes the hassle out of connecting with customers. Our conversational AI acts as the 'central intelligence center' and manages all elements of customer conversations. Customers can connect in their channels at-will and connect with live agents without losing context. It doesn't matter if customers stick to one channel or switch channels during the conversation. Webio can handle everything. Webio is intuitive. Our conversational AI platform uses machine learning, natural language understanding, and AI to identify customer intents and drive successful outcomes. Webio AI chatbots automate low-value interactions, allowing live agents to focus on high-value conversations and increasing productivity. It's loved by customers, agents, and the business.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

33 Mile Radius
Acculynx
ActiveProspect
Builder Prime
Facebook
HOVER
HomeAdvisor
HubSpot CRM
Ingage
Jobber
LeadConduit
Microsoft Dynamics 365
Porch
QuickBooks Online
QuinStreet
SalesRabbit
Salesforce
ServiceTitan
Viber
Zapier

Integrations

33 Mile Radius
Acculynx
ActiveProspect
Builder Prime
Facebook
HOVER
HomeAdvisor
HubSpot CRM
Ingage
Jobber
LeadConduit
Microsoft Dynamics 365
Porch
QuickBooks Online
QuinStreet
SalesRabbit
Salesforce
ServiceTitan
Viber
Zapier

Pricing Details

N/A
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hatch

Founded

2016

Country

United States

Website

www.usehatchapp.com

Vendor Details

Company Name

Webio

Founded

2016

Country

Ireland

Website

www.webio.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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