Compare Hatch Tickets vs. Total Ticketing

Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times. Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds. Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions. Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account. There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.

Total Ticketing is a worldwide provider of cloud-based ticketing solutions for live events, designed for enterprises. We assist organizations in enhancing event visibility and sales while simultaneously boosting their value for both internal and external stakeholders. From the very beginning, our product was developed to meet the demands of intricate organizations. Our adaptable system seamlessly accommodates multiple languages, currencies, jurisdictions, and sales channels. Our software is capable of effectively managing ticket sales for a variety of venues, including national stadiums, sports associations, festivals, integrated resorts, shopping centers, and media enterprises. This versatility ensures that we can cater to the diverse needs of our clients, making us a preferred choice in the industry.