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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The authentic feedback gathered through our Smileys is instrumental in enhancing customer experience while fostering growth, efficiency, and profitability. Satisfied customers tend to make more purchases! Capture their emotions in real-time and understand that improving customer experience is an ongoing process that involves collecting substantial amounts of trustworthy feedback and implementing necessary changes. Elevate your business using immediate customer insights that can lead to significant transformations. If you're interested in discovering more about how our Smiley feedback solution can cater to your unique business requirements, our team is ready to assist. HappyOrNot not only improves customer experiences but also identifies problems and offers solutions to address them. Allow feedback to flow freely throughout your organization, creating an environment that promotes service excellence. It's a reliable approach that simply delivers results. Our Success Services equip you with essential tools and best practices to revolutionize your organization. An effective analytics tool is enjoyable to use and yields precise predictions alongside real-time insights, ensuring you stay ahead in the competitive landscape. With these resources, your path to enhanced customer satisfaction and operational success is clearer than ever.

Description

eSmiley is an innovative software solution for digital food safety and compliance, aimed at assisting professional kitchens and food service establishments in streamlining and standardizing their safety and waste management protocols. By digitizing the processes of safety and compliance registration, self-monitoring, and control workflows, eSmiley enables kitchens to uphold consistent and efficient food safety standards while adhering to regulatory requirements. The platform offers comprehensive tools for managing HACCP, conducting risk assessments, monitoring temperatures automatically, measuring food waste, and providing advanced analytics along with dashboard reporting to identify food waste sources, thereby fostering sustainability and cost-effectiveness. Additionally, eSmiley includes functionalities for calculating nutrition, managing labeling, planning audits, creating cleaning schedules, and overseeing menu and purchasing processes, with all features regularly updated to align with current food regulations. By consolidating these essential functions into a single digital system, eSmiley effectively replaces traditional paper-based methods with automated checklists and documentation processes, ultimately minimizing manual effort and bolstering compliance. This approach not only enhances operational efficiency but also contributes to a safer food environment across the culinary industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Android No 
Apple iOS No 
Axis LMS Yes 

Integrations

Android Yes 
Apple iOS Yes 
Axis LMS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HappyOrNot

Country

Finland

Website

www.happy-or-not.com/en/

Vendor Details

Company Name

eSmiley

Founded

2007

Country

Denmark

Website

www.esmiley.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

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