Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The authentic feedback gathered through our Smileys is instrumental in enhancing customer experience while fostering growth, efficiency, and profitability. Satisfied customers tend to make more purchases! Capture their emotions in real-time and understand that improving customer experience is an ongoing process that involves collecting substantial amounts of trustworthy feedback and implementing necessary changes. Elevate your business using immediate customer insights that can lead to significant transformations. If you're interested in discovering more about how our Smiley feedback solution can cater to your unique business requirements, our team is ready to assist. HappyOrNot not only improves customer experiences but also identifies problems and offers solutions to address them. Allow feedback to flow freely throughout your organization, creating an environment that promotes service excellence. It's a reliable approach that simply delivers results. Our Success Services equip you with essential tools and best practices to revolutionize your organization. An effective analytics tool is enjoyable to use and yields precise predictions alongside real-time insights, ensuring you stay ahead in the competitive landscape. With these resources, your path to enhanced customer satisfaction and operational success is clearer than ever.
Description
eSmiley is an innovative software solution for digital food safety and compliance, aimed at assisting professional kitchens and food service establishments in streamlining and standardizing their safety and waste management protocols. By digitizing the processes of safety and compliance registration, self-monitoring, and control workflows, eSmiley enables kitchens to uphold consistent and efficient food safety standards while adhering to regulatory requirements. The platform offers comprehensive tools for managing HACCP, conducting risk assessments, monitoring temperatures automatically, measuring food waste, and providing advanced analytics along with dashboard reporting to identify food waste sources, thereby fostering sustainability and cost-effectiveness. Additionally, eSmiley includes functionalities for calculating nutrition, managing labeling, planning audits, creating cleaning schedules, and overseeing menu and purchasing processes, with all features regularly updated to align with current food regulations. By consolidating these essential functions into a single digital system, eSmiley effectively replaces traditional paper-based methods with automated checklists and documentation processes, ultimately minimizing manual effort and bolstering compliance. This approach not only enhances operational efficiency but also contributes to a safer food environment across the culinary industry.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HappyOrNot
Country
Finland
Website
www.happy-or-not.com/en/
Vendor Details
Company Name
eSmiley
Founded
2007
Country
Denmark
Website
www.esmiley.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No