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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The authentic feedback gathered through our Smileys is instrumental in enhancing customer experience while fostering growth, efficiency, and profitability. Satisfied customers tend to make more purchases! Capture their emotions in real-time and understand that improving customer experience is an ongoing process that involves collecting substantial amounts of trustworthy feedback and implementing necessary changes. Elevate your business using immediate customer insights that can lead to significant transformations. If you're interested in discovering more about how our Smiley feedback solution can cater to your unique business requirements, our team is ready to assist. HappyOrNot not only improves customer experiences but also identifies problems and offers solutions to address them. Allow feedback to flow freely throughout your organization, creating an environment that promotes service excellence. It's a reliable approach that simply delivers results. Our Success Services equip you with essential tools and best practices to revolutionize your organization. An effective analytics tool is enjoyable to use and yields precise predictions alongside real-time insights, ensuring you stay ahead in the competitive landscape. With these resources, your path to enhanced customer satisfaction and operational success is clearer than ever.

Description

Micorza is a platform that harnesses artificial intelligence to provide businesses with valuable customer insights, enabling them to effectively listen, comprehend, and respond to feedback. This innovative tool captures direct feedback via multilingual surveys and voice interactions while also collecting indirect signals from sources such as app reviews, chat conversations, and support calls, consolidating all this information into a cohesive overview. By organizing insights for various departments and offering actionable recommendations along with task assignments, Micorza transforms customer opinions into straightforward actions that foster business growth and improvement. Ultimately, this approach not only enhances customer satisfaction but also optimizes overall operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Axis LMS

Integrations

Axis LMS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HappyOrNot

Country

Finland

Website

www.happy-or-not.com/en/

Vendor Details

Company Name

Micorza

Founded

2014

Country

India

Website

micorza.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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Easyrewardz