Average Ratings 2 Ratings

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ease
features
design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

HappyFox is a cloud-centric platform for managing customer support, specifically crafted to empower businesses of all scales to enhance their customer satisfaction levels. Boasting a fully customizable interface that is mobile-compatible and supports multiple languages, HappyFox enables users to effortlessly connect with their preferred third-party applications. This is truly an exemplary representation of top-tier software in its field.

Description

Effortlessly establish automated workflows among your preferred applications and services without needing to write any code. Parsey efficiently transfers leads, customer information, and additional data to your CRM or sales and marketing tools. With just a few clicks, you can link your applications to facilitate data transmission to and from external services. Extract data from emails, attachments, webhooks, or hosted files, and seamlessly send it to your CRM or automation platform, eliminating the need for manual data entry. You can create fresh records, update those already in place, and initiate any necessary automation processes. Say goodbye to custom API development and the costs associated with manual data handling. Achieve speed and accuracy with Parsey. Begin the process of parsing your emails within minutes by signing up for a complimentary account, setting up a Parsey inbox, and sending a test email. After identifying the data you want to extract, link it to the relevant fields in your platform, allowing the automation to streamline your workflow and save you valuable time. Plus, the intuitive interface ensures that anyone, regardless of technical ability, can harness the power of automation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Keap
Olark
Shopify
SurveyMonkey
WordPress
Wufoo
Zapier
ActiveCampaign
Appcues
ClickFunnels
Etsy
Full Slate
GoTo Webinar
HubSpot Customer Platform
Inspectlet
JVZoo
Pinpoint
SamCart
Totality
eGen

Integrations

Keap
Olark
Shopify
SurveyMonkey
WordPress
Wufoo
Zapier
ActiveCampaign
Appcues
ClickFunnels
Etsy
Full Slate
GoTo Webinar
HubSpot Customer Platform
Inspectlet
JVZoo
Pinpoint
SamCart
Totality
eGen

Pricing Details

$9/agent/month
Free Trial
Free Version

Pricing Details

$30 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HappyFox

Founded

2012

Country

United States

Website

www.happyfox.com

Vendor Details

Company Name

LEAP

Founded

2009

Country

United States

Website

parsey.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

iPaaS

AI / Machine Learning
Cloud Data Integration
Dashboard
Data Quality Control
Data Security
Drag & Drop
Embedded iPaaS
Integration Management
Pre-Built Connectors
White Label
Workflow Management

Alternatives

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