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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Happy Schedule is a workforce management solution designed with a focus on human needs, specifically tailored for customer support teams. Optimize your scheduling to best fit your requirements and achieve your coverage targets without confining employees to fixed work hours, utilizing an intuitive interface that simplifies adjustments. Life's unpredictability is acknowledged, allowing you to maintain equilibrium with a system that adapts to unexpected changes and irregularities in scheduling. In a world where your workplace is decentralized, having an integrated calendar is essential to accommodate the workday for your remote team, regardless of when their day begins or ends. This flexibility ensures that all team members can stay aligned and productive, fostering a collaborative environment.

Description

Simplifying staff schedule management and accurately tracking employee hours is more accessible than ever, regardless of the device used. Managers have the ability to access, approve, and modify employee schedules remotely. With the implementation of automatic alerts and notifications, issues such as scheduling conflicts and overstaffing can be effectively mitigated. Employees benefit from the convenience of clocking in and out using their mobile devices or designated time stations. The inclusion of GPS geofencing enables managers to keep track of their team's locations during work hours. Administrators are empowered to communicate directly with specific departments, job roles, or the entire workforce through targeted text or email messages. Additionally, employees can access daily shift notes upon logging in, ensuring that everyone is well-informed and ready for their shifts. Budget management is streamlined with features like overtime alerts, conflict notifications, and clock restrictions, helping to eliminate employee time theft and unexpected overtime expenses. Enhancing employee engagement becomes a straightforward task when staff can effortlessly check their work schedules anytime and from anywhere, fostering a sense of empowerment and responsibility. This robust scheduling solution not only improves operational efficiency but also contributes to a more engaged and informed workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Workforce Now No 
Paylocity No 
QuickBooks Online No 
isolved No 

Integrations

ADP Workforce Now Yes 
Paylocity Yes 
QuickBooks Online Yes 
isolved Yes 

Pricing Details

$5 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$2.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Automattic

Founded

2005

Country

United States

Website

happy.tools/

Vendor Details

Company Name

Orbital Shift

Founded

2009

Country

United States

Website

www.orbitalshift.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Employee Scheduling

Appointment Management No 
Automated Scheduling No 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging No 
Mobile Access No 
Payroll Management No 
Reporting/Analytics No 
Resource Management No 
Schedule Distribution No 
Scheduling No 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling No 
Calendar Management No 
Employee Database Yes 
Group Scheduling Yes 
Messaging Yes 
Mobile Access Yes 
Payroll Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking Yes 

Job Costing

Bills of Material No 
Budgeting & Forecasting Yes 
Change Orders No 
Cost-to-Completion Tracking No 
Invoice Management No 
Overrun Reporting No 
Percent-Complete Tracking No 
Production Cost Tracking No 
Purchase Order Management No 
Quotes / Estimates No 
Time Tracking Yes 
Work Order Management No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling No 
Calendar Management No 
Class Scheduling Yes 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking Yes 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations Yes 
Resource Scheduling Yes 
Room Booking Management Yes 

Time Clock

Biometric Recognition Yes 
Hourly Employee Tracking Yes 
Messaging Yes 
Mobile Access Yes 
Online Punch Card Yes 
Payroll Management Yes 
Punch card Yes 
Reporting/Analytics Yes 
Salaried Employee Tracking Yes 
Sick Leave Tracking Yes 
Vacation / Leave Tracking Yes 
Workstation Tracking Yes 

Time Tracking

Automatic Time Capture No 
Billable & Non-Billable Hours No 
Billing & Invoicing No 
Employee Database Yes 
Expense Tracking Yes 
Mobile Time Tracking Yes 
Multiple Billing Rates No 
Offline Time Tracking No 
Online Time Tracking Yes 
Overtime Calculation Yes 
Time per Project Reporting Yes 
Timesheet Management Yes 
Vacation / Leave Tracking Yes 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management Yes 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal No 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

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