Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.
Description
Regardless of its size or whether it operates in B2C or B2B sectors, your business is always in a state of flux. Shouldn't your website reflect that adaptability and be prepared for future expansion? idev® CMS offers a robust and versatile solution tailored to meet all your website requirements. This platform provides the usability required in the present while ensuring the scalability necessary for tomorrow. With an extensive array of tools suited for everything from small enterprises to large corporations, your idev® CMS-driven site will enhance satisfaction for both employees and customers alike.
Organizations of all sizes, from Fortune 500 giants to emerging start-ups, have thrived using idev® CMS. Its ability to scale makes it suitable for small and large entities, while its robust features efficiently support complex needs like multi-site management, multilingual capabilities, and e-commerce platforms with extensive content.
What sets idev® CMS apart from other content management systems is that it is developed, updated, and implemented by a single company, ensuring a seamless experience. By choosing idev® CMS, you not only invest in a powerful platform but also in a partnership dedicated to your growth and success.
API Access
Has API
No
API Access
Has API
No
Integrations
Hawksearch
No
Pricing Details
$11.88 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Happi
Country
United States
Website
happi.team/
Vendor Details
Company Name
Americaneagle.com
Founded
1978
Country
United States
Website
www.americaneagle.com/capabilities/platforms/idev-cms
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Content Management
Audio Content
No
Customizable Templates
No
Document Indexing
No
E-forms
No
Full Text Search
No
Image Editor
No
SEO Management
No
Text Editor
No
Version Control
No
Video Content
No
Website Management
No