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Description
HaloPOS serves as a comprehensive platform for point-of-sale and venue operations tailored specifically to the hospitality sector in Australia. It seamlessly integrates various functions such as counter and table ordering, QR code and online pickup orders, kitchen display systems, printer routing, EFTPOS payment reconciliation, as well as the management of menus and reporting for sales, GST, and BAS. This versatile system caters to a wide array of establishments including restaurants, cafés, takeaway spots, bars, pubs, and hotel food-and-beverage services. The compatibility of tablets, printers, and payment terminals is determined by the specific requirements of each venue. Those utilizing cloud-hosted plans must ensure they have internet access, while those with an on-site license can operate the POS locally on a mini PC, keeping in mind that card authorization and cloud connectivity have distinct requirements. Additionally, an optional Voice AI feature can handle phone inquiries and menu-related questions, prepare drafts for pickup orders for staff to review, and facilitate communication among staff members. This Voice AI service is billed separately according to trading days and venue specifics. Furthermore, HaloPOS offers assistance with menu configuration, hardware evaluations, and the transition process, ensuring a smooth implementation for all users.
Description
Yelp Host is an innovative AI-driven phone assistant designed specifically for restaurants, ensuring that every customer call is addressed efficiently by managing incoming inquiries 24/7. This platform is capable of responding to guest questions, scheduling and altering reservations, providing real-time updates on wait times, blocking unwanted spam calls, collecting special requests, and sending follow-up messages with menus or relevant links, all autonomously without the need for human intervention. Equipped with a robust foundation of restaurant-specific knowledge, the system seamlessly integrates with the establishment's operational processes, offering continuous support even when staff members are busy, unavailable, or off-site. By utilizing Yelp Host, restaurants can significantly enhance the customer experience through quick and precise phone responses, minimize missed opportunities, optimize reservation processes, and allow team members to concentrate more on providing excellent service rather than managing phone inquiries. Ultimately, this technology not only improves operational efficiency but also fosters greater customer satisfaction and loyalty.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Apple Maps
No
Google Cloud Search
No
Yelp
No
Yelp Guest Manager
No
Integrations
Apple Maps
Yes
Google Cloud Search
Yes
Yelp
Yes
Yelp Guest Manager
Yes
Pricing Details
Core POS pricing is quoted per venue. Pay-as-you-go and subscription plans are cloud-hosted; subscription terms may be monthly or annual. An on-site licence is available as a one-time fee and runs locally on a mini PC. Hardware, setup and card-processing charges are quoted separately. Optional Voice AI costs AUD $7 per trading day per venue, including GST; closed days are free.
Free Trial
No
Free Version
No
Pricing Details
$129 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HaloPOS
Founded
2026
Country
Australia
Website
www.halopos.store/
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
business.yelp.com/restaurants/products/yelp-host/
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Product Features
Alternatives
No Alternatives
