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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Halo Feedback provides advanced yet user-friendly competency assessment software designed to promote growth for individuals, teams, and entire organizations. Collaborating with a range of global partners, from specialized boutiques to major industry leaders, Halo Feedback implements 360-degree feedback and competency evaluations, delivering valuable insights. We excel in addressing the intricate requirements of international companies while offering straightforward, intelligent, and effective solutions. Our custom employee feedback and competency assessment tools are specifically designed to meet your unique needs. By utilizing your competencies and survey items, you can set essential survey parameters, including rating scales, languages, respondent demographics, and question formats. What distinguishes us is our comprehensive reporting and data analysis capabilities; not only are our reports visually appealing, but they also provide leaders and organizations with vital information that fosters growth at all levels. Furthermore, our commitment to innovation ensures that we continually enhance our offerings to meet evolving market demands.

Description

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AnyDesk
Azure AI Translator
Cisco CX Cloud
ConnectWise Automate
Device42
Forethought
HubSpot Customer Platform
Jira
Meta Ads
Microsoft Intune
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
Prometheus
Sherweb
TeamViewer
Trustpilot
WhatsApp
Zapier
bvoip
reCAPTCHA

Integrations

AnyDesk
Azure AI Translator
Cisco CX Cloud
ConnectWise Automate
Device42
Forethought
HubSpot Customer Platform
Jira
Meta Ads
Microsoft Intune
Microsoft System Center Operations Manager (SCOM)
Microsoft Teams
Prometheus
Sherweb
TeamViewer
Trustpilot
WhatsApp
Zapier
bvoip
reCAPTCHA

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

£59 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Halo Feedback

Founded

2001

Country

Australia

Website

halo-feedback.com

Vendor Details

Company Name

HaloCRM

Country

United Kingdom

Website

halocrm.io

Product Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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