Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
All-in-one application for customer communication and successful messaging campaigns
HORISEN Business Messenger is a multiaward-winning platform that enables campaign management and omnichannel communication. It is a robust, scalable application that can be used by businesses of any size. It was designed for professional Messaging Technologists and Marketers.
Business Messenger is a powerful, turn-key application that allows for seamless communication across multiple channels. It can be managed from one point.
HORISEN Business Messenger allows brands to offer seamless and user-friendly experiences across all touchpoints. It's a one-stop messaging solution that allows seamless communication across multiple channels, including SMS, WhatsApp, Telegram and Viber, Instagram Messenger, Google Business Chat and RCS.
Messaging Technologists can take the messaging business to the next level with its powerful features.
Description
Teletype serves as a comprehensive communication platform for customers, consolidating various messaging services, social media channels, email, and website chat into one accessible interface. Users can efficiently oversee interactions from WhatsApp, Telegram, Instagram Direct, Facebook, Viber, email, and website chat, all managed from a single dashboard. Each customer is provided with a cohesive profile that includes their entire conversation history, contact information, and website visit details.
The platform boasts a variety of integrated tools, such as a mini-CRM, intelligent request routing, performance analytics for operators, AI-powered assistants, customizable reply templates, and the capability to send messages in bulk using Teletype Sender. Additionally, it offers native integrations with widely-used CRMs, telephony systems, analytics platforms, and automation services, along with an open public API for tailored applications, with several integrations available at no cost.
With over 1000 companies and 4500 operators leveraging Teletype to manage more than 350 million messages, the setup process is remarkably quick, taking just 15 minutes to complete. This efficiency makes Teletype an attractive option for businesses looking to streamline their communication efforts.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Instagram
Yes
Telegram
Yes
Viber
Yes
WhatsApp
Yes
Bitrix24
No
Facebook
No
Facebook Messenger
Yes
Google Business Messages
Yes
Kommo
No
Integrations
Instagram
Yes
Telegram
Yes
Viber
Yes
WhatsApp
Yes
Bitrix24
Yes
Facebook
Yes
Facebook Messenger
No
Google Business Messages
No
Kommo
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$18/month
Flexible modular pricing — pay only for the channels and features your team actually needs.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HORISEN
Founded
2001
Country
Switzerland
Website
www.horisen.com
Vendor Details
Company Name
Teletype App
Founded
2018
Country
Russia
Website
teletype.app
Product Features
Mobile Marketing
Channel Attribution
Yes
Contextual Targeting
Yes
Coupons
Yes
Email Marketing
Yes
Engagement Monitoring
No
In-App Marketing
No
Location-Based Marketing
No
Push Notifications
Yes
Text Messaging
Yes
Text-to-Win
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No