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Description

Hop is an all-in one hotel Property Management System provider. Our cloud-based, responsive platform enables hoteliers to manage their properties, employees, and daily operations more efficiently, cost-effectively, and with greater efficiency. All your operations can be managed in one place using our COMMISSION-FREE Booking Engine, Channel Manager CRM, Events Manager, Revenue and Reporting features, as well as a range of contactless tools, including a hotel app and branded hotel app. For total peace of mind, our UK-based technical and customer service teams are available 24/7. Hop can help you achieve your goals, whether you're a B&B or guest house, independent hotel or group or chain anywhere in this world. Contact us to schedule a demo online, free of charge and without obligation.

Description

The evolution of hospitality technology is marked by simplicity, security, and mobility, with a property management system that is relied upon by more than 2,500 properties worldwide. Key features enhance operational efficiency and boost revenue, allowing for increased earnings while reducing costs through an all-in-one solution. The implementation process is agile and streamlined, with a dedicated team available to support all products. Users can easily add or remove features as needed, taking advantage of a cutting-edge front desk system that includes eco-friendly digital registration and electronic folios. The system also supports integrated card payments, ID, and passport scanning, alongside a versatile upgrade and upsell module. A next-generation central reservation system is seamlessly connected to platforms like Booking.com and Expedia, as well as over 250 online travel agencies and global distribution systems via the Staah channel manager. This technology provides real-time inventory management and flexible distribution options, along with sophisticated revenue management tools. Users benefit from a comprehensive rate calendar that includes statistics, alerts, and budget comparisons, making it straightforward to manage rate plans while incorporating controls for restrictions and overbooking. This innovative approach ensures that properties are equipped to thrive in a competitive landscape.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Xero Yes 
Canary Digital Tipping No 
Clover Yes 
Docyt No 
Elavon Yes 
Fiserv Yes 
For-Sight CRM No 
Inn-Flow No 
NetSuite Yes 
QuickBooks Accountants Yes 
QuickBooks Online No 
QuickBooks Online Advanced No 
ResDiary Yes 
SiteMinder Yes 
Stripe No 
SynXis Yes 
Tevalis Yes 
Worldpay Yes 

Integrations

Xero Yes 
Canary Digital Tipping Yes 
Clover No 
Docyt Yes 
Elavon No 
Fiserv No 
For-Sight CRM Yes 
Inn-Flow Yes 
NetSuite No 
QuickBooks Accountants No 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
ResDiary No 
SiteMinder No 
Stripe Yes 
SynXis No 
Tevalis No 
Worldpay No 

Pricing Details

£150.00/month
Price is based on the number of rooms.

B&B's/self-accommodation from £75 per month.
Free Trial Yes 
Free Version No 

Pricing Details

$3 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hop

Founded

2017

Country

United Kingdom

Website

www.hopsoftware.com

Vendor Details

Company Name

HotelKey

Founded

2015

Country

United States

Website

www.hotelkeyapp.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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