Compare HCL IntelliService vs. Snapforce

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more

Imagine a world in which you do everything manually. Exhausting, right? Imagine a world in which all repetitive and time-consuming tasks are automated by AI! This must feel like a weight lifted off your shoulders. E42, also known as NLPBots is a platform for cognitive process automation. It allows enterprises to create multifunctional cognitive agents that automate multiple functions. These agents will work in harmony and with employees to increase productivity and experience. And all this at a fraction the cost of current systems! The no-code, cognition-driven platform integrates seamlessly into your existing technologies and processes to unleash extraordinary value across departments. E42 allows you to create your own AI agents. These can be anything from AI gatekeepers to AI analyst and recruiters in all verticals, such as healthcare, consulting, and manufacturing. It's now easier to make your life easier by one E42 agent at time.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Datadog is the cloud-age monitoring, security, and analytics platform for developers, IT operation teams, security engineers, and business users. Our SaaS platform integrates monitoring of infrastructure, application performance monitoring, and log management to provide unified and real-time monitoring of all our customers' technology stacks. Datadog is used by companies of all sizes and in many industries to enable digital transformation, cloud migration, collaboration among development, operations and security teams, accelerate time-to-market for applications, reduce the time it takes to solve problems, secure applications and infrastructure and understand user behavior to track key business metrics.

Whether you already have a platform team or are just at the beginning of your internal platform development, Cycloid is designed to complete your internal solution with high-quality building blocks focused on specific DevOps and hybrid cloud best practices. Self-service portal, cloud governance, RBAC, CI/CD pipelines, built-in FinOps, and GreenOps are all modules that you can pick and choose to complement your internal solution or begin your digital transformation. Like a piece of a puzzle, Git-based and lock-free Cycloid can fit into your organizational strategy and solve the burning issues at hand. We can be a pillar for your organizational transformation by empowering and upskilling your existing teams, as well as improving DevX, the developer experience. How? We offer an engineering platform dedicated to DevOps and hybrid cloud adoption, allowing you to optimize how DevOps and end-users use technologies and clouds while working in alignment on common projects.

ChangeGear is a complete, service management solution that can be implemented in weeks, not months, and is intuitive to use. Provide a better digital experience for employees and analysts. Leverage automation to improve productivity and business agility. With low administrative costs, quick implementation, you will see a speedy return on your investment. A flexible platform that works either on premise or in the cloud. Affordable, with enterprise level functionality, ChangeGear can help you improve service delivery, manage your IT asset lifecycle, control change and risk. ChangeGear includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Contact a solution expert to assess your needs.

APISCRAPY is an AI-driven web scraping and automation platform converting any web data into ready-to-use data API. Other Data Solutions from AIMLEAP: AI-Labeler: AI-augmented annotation & labeling tool AI-Data-Hub: On-demand data for building AI products & services PRICE-SCRAPY: AI-enabled real-time pricing tool API-KART: AI-driven data API solution hub  About AIMLEAP AIMLEAP is an ISO 9001:2015 and ISO/IEC 27001:2013 certified global technology consulting and service provider offering AI-augmented Data Solutions, Data Engineering, Automation, IT, and Digital Marketing services. AIMLEAP is certified as ‘The Great Place to Work®’. Since 2012, we have successfully delivered projects in IT & digital transformation, automation-driven data solutions, and digital marketing for 750+ fast-growing companies globally. Locations: USA: 1-30235 14656 Canada: +1 4378 370 063 India: +91 810 527 1615 Australia: +61 402 576 615

ActiveBatch by Redwood is a centralized workload automation platform, that seamlessly connects and automates processes across critical systems like Informatica, SAP, Oracle, Microsoft and more. Use ActiveBatch's low-code Super REST API adapter, intuitive drag-and-drop workflow designer, over 100 pre-built job steps and connectors, available for on-premises, cloud or hybrid environments. Effortlessly manage your processes and maintain visibility with real-time monitoring and customizable alerts via emails or SMS to ensure SLAs are achieved. Experience unparalleled scalability with Managed Smart Queues, optimizing resources for high-volume workloads and reducing end-to-end process times. ActiveBatch holds ISO 27001 and SOC 2, Type II certifications, encrypted connections, and undergoes regular third-party tests. Benefit from continuous updates and unwavering support from our dedicated Customer Success team, providing 24x7 assistance and on-demand training to ensure your success.

Bryt Software streamlines the Loan Servicing Process. We simplify your operation by reducing errors and improving efficiency. Bryt is a feature-rich, intuitive, and easy-to-use application. Simple but powerful. Bryt has been designed to make your life easier. Our 30 MINUTES IMPLEMENTATION has been designed to be so intuitive, you can get up and running with little or no assistance. Most of our clients are able self-implement their system without any implementation fees. If you need support, we offer unlimited free support that will amaze! We use the latest AZURE cloud technology. We believe that our customers deserve fair and honest pricing. Our fees are determined by the number of users you have and the features you require. We won't lock you into a contract that is too long. We know you will love the product and service we offer.