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Description
HCL CDP stands as a robust solution that aggregates customer information from various sources, offering a comprehensive 360-degree perspective for enhanced insights. Its adaptability in architecture, thorough data lineage features, and adherence to privacy regulations position it as a preferred choice for contemporary businesses.
1. Effortless Scalability: HCL CDP can seamlessly adjust to increasing data volumes, maintaining optimal performance as companies grow, handle additional customer interactions, and merge diverse data sources.
2. Transparency & Compliance: The platform ensures complete visibility in data processing, monitoring data flow to meet requirements of GDPR, CCPA, and other regulations, while its zero-copy data framework boosts security by allowing data access without creating duplicates.
3. Versatile Deployment Options: Featuring choices for on-premise, cloud, and hybrid deployment, HCL CDP grants organizations the flexibility to expand without being tied to a specific vendor.
4. Integration Flexibility: HCL CDP integrates effortlessly with various CRM and marketing automation tools, as well as analytics platforms, making it adaptable to different technological ecosystems.
By leveraging such capabilities, businesses can unlock the full potential of their customer data to drive strategic decisions.
Description
Salesforce Data Cloud serves as a real-time data platform aimed at consolidating and overseeing customer information from diverse sources within a business, facilitating a unified and thorough perspective of each client. This platform empowers organizations to gather, synchronize, and evaluate data in real time, thereby creating a complete 360-degree customer profile that can be utilized across various Salesforce applications, including Marketing Cloud, Sales Cloud, and Service Cloud. By merging data from both online and offline avenues, such as CRM data, transactional records, and external data sources, it fosters quicker and more personalized interactions with customers. Additionally, Salesforce Data Cloud is equipped with sophisticated AI tools and analytical features, enabling businesses to derive deeper insights into customer behavior and forecast future requirements. By centralizing and refining data for practical application, it enhances customer experiences, allows for targeted marketing efforts, and promotes effective, data-driven decisions throughout different departments. Ultimately, Salesforce Data Cloud not only streamlines data management but also plays a crucial role in helping organizations stay competitive in a rapidly evolving marketplace.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AWS Lambda
Amazon Kinesis
Amazon S3
Amazon Simple Queue Service (SQS)
Anypoint MQ
CockroachDB
Elasticsearch
Google Drive
Google Sheets
IBM CICS
Integrations
AWS Lambda
Amazon Kinesis
Amazon S3
Amazon Simple Queue Service (SQS)
Anypoint MQ
CockroachDB
Elasticsearch
Google Drive
Google Sheets
IBM CICS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HCLSoftware
Founded
2019
Country
India
Website
www.hcl-software.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/data/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Data Governance
Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge
Data Management Platforms (DMP)
Ad Network Integration
Analytics / ROI Tracking
Audience Targeting
Behavioral Analytics
CRM
Campaign Management
Competitive Analysis
Customer Journey Mapping
Data Capture / Transfer
Data Classification
Data Visualization