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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

HCL iAutomate belongs to the Infrastructure Automation and Orchestration ecosystem of HCLSoftware AI & Intelligent Operations. It is an Intelligent Runbook Automation that combines Artificial Intelligence and Automation to simplify and automate the enterprise IT operation lifecycle. It uses Machine Learning (ML), Natural Language Processing (NLP), and other technologies to understand issues, recommend corrective action, and initiate automated resolution. This allows for zero-touch automation. It provides robust end to end incident remediation and task automaton across the infrastructure landscape and applications by leveraging over 3400 configurable and reusable Runbooks.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Cherwell Software
HCL BigFix
HCL BigFix Service Management
Microsoft System Center
ServiceNow
HCL IntelliOps Event Management
Kibana
LayerX
Matter Center for Office 365
Microsoft Teams
MuleSoft Anypoint Platform
MuleSoft RPA
Nanoheal
Salesforce
SolarWinds Database Performance Analyzer
SolarWinds Log Analyzer
UiPath
WorkFusion
Zenoss

Integrations

Cherwell Software
HCL BigFix
HCL BigFix Service Management
Microsoft System Center
ServiceNow
HCL IntelliOps Event Management
Kibana
LayerX
Matter Center for Office 365
Microsoft Teams
MuleSoft Anypoint Platform
MuleSoft RPA
Nanoheal
Salesforce
SolarWinds Database Performance Analyzer
SolarWinds Log Analyzer
UiPath
WorkFusion
Zenoss

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Alternatives

Alternatives

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