Serviceaide
Serviceaide is an intuitive service management solution which can be implemented within weeks and not months. You will see a real ROI with low administration costs and rapid implementation. Flexible platform that can be used on-premises or in the cloud. Serviceaide is built on ITIL best practice and has all the components that your team requires. You can select the environment that suits your technology, infrastructure, and compliance needs. Serviceaide is a comprehensive and affordable solution that provides IT staff the tools they need to manage everything, from tickets to incident, change, and asset management. Serviceaide features a virtual agent, self service portals, and AI-based functions to support analyst and user productivity. Automate processes in technical workflows, business processes and services to increase business agility.
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JS7 JobScheduler
JS7 JobScheduler, an Open Source Workload Automation System, is designed for performance and resilience. JS7 implements state-of-the-art security standards. It offers unlimited performance for parallel executions of jobs and workflows.
JS7 provides cross-platform job execution and managed file transfer. It supports complex dependencies without the need for coding. The JS7 REST-API allows automation of inventory management and job control.
JS7 can operate thousands of Agents across any platform in parallel.
Platforms
- Cloud scheduling for Docker®, OpenShift®, Kubernetes® etc.
- True multi-platform scheduling on premises, for Windows®, Linux®, AIX®, Solaris®, macOS® etc.
- Hybrid cloud and on-premises use
User Interface
- Modern GUI with no-code approach for inventory management, monitoring, and control using web browsers
- Near-real-time information provides immediate visibility to status changes, log outputs of jobs and workflows.
- Multi-client functionality, role-based access management
- OIDC authentication and LDAP integration
High Availability
- Redundancy & Resilience based on asynchronous design and autonomous Agents
- Clustering of all JS7 Products, automatic fail-over and manual switch-over
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PagerDuty
PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world.
PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.
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ManageIQ
Oversee containers, virtual machines, networks, and storage all from one unified platform. By integrating ManageIQ with your management systems for virtualization, containers, networks, and storage, it can automatically detect inventory, establish mappings of relationships, and monitor any changes. This integration results in a comprehensive, current, and interrelated dataset that underpins our sophisticated management functionalities. You can create resource bundles and make them available in a service catalog for end users to request easily. After provisioning, the entire lifecycle of the service can be managed, encompassing aspects such as policy enforcement, compliance checks, delegated operations, chargeback/showback, and eventual decommissioning. Additionally, you can perform content scans of your virtual machines, hosts, and containers, merging this with auto-discovered information to formulate advanced security and compliance protocols. Notably, this content scanning capability operates without requiring an agent, allowing it to function effectively even for external or non-cooperative virtual machines. This flexibility ensures robust security measures are in place, regardless of the environment.
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