Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GuildQuality specializes in customer satisfaction surveys, performance analytics, and marketing strategies tailored for conscientious home builders, remodelers, and service providers. Trusted by those who prioritize quality, our platform has been instrumental for nearly twenty years, serving over 15,000 professionals in the industry to foster excellence and continuous improvement. We can help you achieve similar success as well. By leveraging actionable customer feedback, you can gain deep insights into your business and facilitate its growth. This proactive approach allows you to address potential issues before they arise, empowering your team to perform at their best. Furthermore, you can showcase your dedication to outstanding customer service to a targeted audience of homeowners. Our services enable you to connect with high-quality leads and boost your business. With our commitment to ensuring a high response rate, we maintain consistent professionalism through proactive outreach and a dedicated team of survey specialists, helping you to elevate your brand in the competitive market. Trust in GuildQuality to drive your success.
Description
We alleviate the burden of customer service, technical support, and back-office tasks while enhancing their efficiency. From the moment you engage with us, a dedicated team will be assigned to assist you in maintaining quality even during high demand, swiftly onboarding new staff, and refining your operational processes. By partnering with Peak Support, you can concentrate on growing your business, ensuring that your customers receive the outstanding service they expect. Each client is supported by a committed account manager who collaborates with you to establish objectives for the team, provides performance insights, and offers actionable recommendations based on those insights. Our customer service representatives come with an average of eight years of experience in the industry and possess numerous positive endorsements. We deliver top-notch customer service across various channels, including email, phone, chat, and social media platforms. Additionally, we specialize in technical support for both hardware and software companies, ensuring comprehensive assistance through Facebook, Twitter, Snapchat, and any other social media avenue. Our commitment to excellence means that your customers will always have access to knowledgeable and responsive support, no matter where they choose to reach out.
API Access
Has API
API Access
Has API
Pricing Details
$100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuildQuality
Founded
1988
Country
United States
Website
www.guildquality.com
Vendor Details
Company Name
Peak Support
Founded
2015
Country
United States
Website
peaksupport.io
Product Features
Construction Management
Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets