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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
A hotel with 80 rooms can anticipate a 30% boost in monthly revenue by implementing a mobile ordering system that enables guests to place orders from their rooms, the pool, or any area within the establishment. With this convenient service, the issue of long wait times that often leads to negative reviews will be eliminated thanks to Tiniva. Additionally, the hotel could reduce housekeeping costs by as much as 20% per month by giving guests the choice of less frequent room cleaning. However, it is important to recognize that hotels are primarily hospitality businesses and may not have the expertise to develop technology that enhances guest engagement. This is precisely where we come in; our goal is to equip hotels with top-tier upselling tools that not only enrich the guest experience but also drive revenue growth through personalized upselling strategies. By focusing on improving service efficiency and guest satisfaction, we can significantly enhance the overall hotel experience.
API Access
Has API
API Access
Has API
Integrations
Cashfree Payments
Stripe
WhatsApp
3S POS
Agoda
Apple Pay
CaterSOFT Occasion
Gmail
Google Pay
Hotelogix
Integrations
Cashfree Payments
Stripe
WhatsApp
3S POS
Agoda
Apple Pay
CaterSOFT Occasion
Gmail
Google Pay
Hotelogix
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Tiniva
Founded
2021
Country
India
Website
tiniva.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Online Ordering
Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label
