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Description
Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack.
The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands.
It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.
Description
Hostelworld stands out as a premier platform for securing affordable lodging, granting access to more than 36,000 accommodations such as hostels, hotels, bed and breakfasts, and campsites in 178 different countries. Catering to a wide range of travelers, including solo adventurers looking to make new friends, as well as couples and groups, the platform offers comprehensive property descriptions, user feedback, and a selection of filters to help individuals find the perfect place to stay based on their unique needs. The user experience is further enhanced by its mobile application, which features Hostel Chat, allowing travelers to engage with others before and during their trips, and Linkups, designed to promote socializing through organized activities. Moreover, the 'See Who's Going' feature allows users to check profiles of fellow guests at the same hostel, making it easier for them to connect and share experiences. This combination of resources and functionalities makes Hostelworld an invaluable tool for anyone seeking to explore the world on a budget while fostering meaningful connections along the way.
API Access
Has API
API Access
Has API
Integrations
ASI PMS
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hostel Mate
Hotelogix
LINE
Mews
Microsoft Outlook
Integrations
ASI PMS
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hostel Mate
Hotelogix
LINE
Mews
Microsoft Outlook
Pricing Details
$99/month
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Guestara
Founded
2024
Country
India
Website
www.guestara.com
Vendor Details
Company Name
Hostelworld
Founded
1999
Country
Ireland
Website
www.hostelworld.com
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
