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Description
Enhance the experiences of your guests significantly by utilizing GuestXM from Black Box Intelligence, the pioneering customer experience management solution designed specifically for the restaurant sector. By focusing on listening attentively and thoroughly analyzing feedback, you can extract actionable insights that will elevate your brand's reputation management within a unified platform. This system allows you to oversee your online business profiles, monitor customer sentiments, and effectively engage with guests at optimal moments with tailored responses. Gain a holistic understanding of your frontline workforce to improve hiring practices, foster motivation, and retain personnel that aligns with your brand’s values. Additionally, acquire a comprehensive perspective on guest perceptions and emotions through meticulous listening across various channels. With full control over your operations and guest experiences, you can identify successes, address challenges, and cultivate a data-driven culture of responsiveness. Moreover, by monitoring sales, traffic, employee performance, and guest feedback, you can ensure that your brand thrives in its respective market segment. This strategic approach not only enhances guest satisfaction but also strengthens overall business performance.
Description
Posist is a B4B (Business-for-Business) company partnering with global restaurant chains in digital transformation via its restaurant technology platform. Posist powers 15,000+ restaurants globally. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency and deliver a consistent guest experience. Posist's unified technology platform streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Out-of-house/integrations, Analytics, and CRM.
Renowned restaurant chains including Taco Bell, Subway, Nando's, Carl's Jr, Herfy, Häagen-Dazs, and Jamie's Italian are among a few brands using Posist to manage their processes, people, and place of operations.
Our platform can keep up with the changing restaurant industry and help you stay ahead. The cloud-first design allows us to navigate new use cases and develop features with a release cycle of every 15 days. While maintaining a single version that runs on different OS & Hardware, our stack is consistent across all platforms.
API Access
Has API
API Access
Has API
Integrations
7shifts
Checkmate
Deliverect
Flipdish
Harri
Hotelogix
MealPe
Olo
Otter
SevenRooms
Integrations
7shifts
Checkmate
Deliverect
Flipdish
Harri
Hotelogix
MealPe
Olo
Otter
SevenRooms
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestXM
Country
United States
Website
guestxm.com
Vendor Details
Company Name
Posist
Founded
2012
Country
United States
Website
www.posist.com
Product Features
Product Features
Cloud Kitchen Management
Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management