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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The primary online reservation system utilized for securing accommodations such as guest rooms, lodges, cabins, and cottages is designed to facilitate both individual and group bookings, while also enabling the application of discounts when necessary. This platform operates on a transactional basis, accommodating seasonal variations, and is integrated into the core offerings of the service. To maintain the operational support for this system, a transaction fee is applied to every online reservation, which can be offset during the booking process by adding a ‘resort fee’ within Portfolio HMS®. Additionally, Portfolio HMS® enhances its functionality by allowing guests to make online reservations through GuestRez®, creating a seamless booking experience. The system also manages all aspects of accommodations, including pricing and availability, empowering properties to tailor room types, rates, market codes, and group codes to their specific needs. By taking this customized approach, each property can effectively control the booking options available to guests, ensuring that their unique offerings are accurately represented.

Description

Our menu, reservation, and guest profile management solution streamlines repetitive tasks, allowing you to dedicate your attention entirely to your guests. Are your patrons looking for remarkable experiences or merely budget-friendly meals? With our system, we assist you in catering to the varied desires of your clientele while also helping you identify and cultivate your most valuable customers. Our tools enable you to automate tasks throughout the entire customer journey, all while tailoring your offerings to align with the preferences of your guests. This approach helps you craft an exceptional guest experience and ensures the long-term success of your restaurant. The reservation book keeps you and your staff consistently informed, enabling swift recording, modification, and table assignments for both walk-ins and reservations. You maintain comprehensive control over your seating arrangements, deciding if tables are to be double-booked, overbooked, blocked off, or held as backups during inclement weather. Additionally, our solution encourages a more efficient workflow, enhancing both employee satisfaction and guest service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fivestars Yes 
Heartland Payment Processing Yes 
Megasys Portfolio HMS Yes 
Sabre Red 360 Yes 
Shift4 Yes 

Integrations

Fivestars No 
Heartland Payment Processing No 
Megasys Portfolio HMS No 
Sabre Red 360 No 
Shift4 No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Megasys

Country

United States

Website

megasyshms.com/guestrez/

Vendor Details

Company Name

Lunchgate

Founded

2009

Country

Switzerland

Website

www.lunchgate.info

Product Features

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Product Features

Reservations

Activities Booking No 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

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