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Description
The primary online reservation system utilized for securing accommodations such as guest rooms, lodges, cabins, and cottages is designed to facilitate both individual and group bookings, while also enabling the application of discounts when necessary. This platform operates on a transactional basis, accommodating seasonal variations, and is integrated into the core offerings of the service. To maintain the operational support for this system, a transaction fee is applied to every online reservation, which can be offset during the booking process by adding a ‘resort fee’ within Portfolio HMS®. Additionally, Portfolio HMS® enhances its functionality by allowing guests to make online reservations through GuestRez®, creating a seamless booking experience. The system also manages all aspects of accommodations, including pricing and availability, empowering properties to tailor room types, rates, market codes, and group codes to their specific needs. By taking this customized approach, each property can effectively control the booking options available to guests, ensuring that their unique offerings are accurately represented.
Description
Streamline your front-desk operations effortlessly and efficiently, allowing you to focus more on enhancing guest satisfaction. Retain essential guest information throughout their stay to craft a tailored guest profile that helps you recognize returning visitors instantly. This facilitates improved personalization and can be adapted to fit your unique operational needs. Consolidate all reservations from various channels into a single interface, enabling automatic reservation creation for your guests while also sending out e-booking confirmations paired with a payment gateway. Easily establish multiple rate plans, including promotional and customer segment-specific rates, and apply these predefined rates to meet your guests' expectations without hassle. Enhance housekeeping operations by automating tasks such as stock management and room status updates, while ensuring seamless coordination with other departments to avoid any mistakes that may lead to guest dissatisfaction. With an array of tools at your disposal, you can manage every aspect of your hotel effortlessly. Our platform boasts cutting-edge technology specifically designed for the hospitality industry, ensuring that you stay ahead of the competition. By utilizing these advanced features, you can create a memorable experience for your guests, leading to increased loyalty and repeat business.
API Access
Has API
API Access
Has API
Integrations
Fivestars
Heartland Payment Processing
Megasys Portfolio HMS
Sabre Red 360
Shift4
Integrations
Fivestars
Heartland Payment Processing
Megasys Portfolio HMS
Sabre Red 360
Shift4
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Megasys
Country
United States
Website
megasyshms.com/guestrez/
Vendor Details
Company Name
Smart Finder
Founded
1997
Country
Thailand
Website
smartfinder.asia/
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
