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Description
This straightforward yet impactful NPS tool is crafted to assess and enhance customer satisfaction effectively. You can dispatch personalized NPS surveys that reflect your brand's essence, enabling you to gather crucial feedback on a daily basis. Engage with your customers through multiple channels including in-app, web, or email. With real-time analytics, you can track trends, pinpoint satisfied clients, and identify those who may be at risk. Leverage live data to monitor NPS results by various factors such as channels and geographical locations. Additionally, you can tag and prioritize product concerns, delegate them to your team, and ensure follow-ups to resolve any issues. By improving the customer journey, you can convert detractors into advocates and express gratitude to your loyal supporters. Furthermore, create automated workflows that encourage satisfied customers to leave reviews on leading review sites or to participate in referral programs, thereby amplifying your brand’s outreach. Ultimately, this solution not only measures customer happiness but actively contributes to fostering lasting relationships with your clientele.
Description
Automating feedback and review processes specifically designed for technology, enhanced by AI, enables the collection of positive reviews to bolster social proof. By strategically gathering internal feedback at key moments, particularly when customers express dissatisfaction, you can ensure that satisfied users are directed to submit glowing 5-star reviews on your preferred third-party platforms. Our AI integration not only streamlines this process but also extracts valuable insights from the gathered feedback and reviews automatically. You can personalize your popup widget using your own CSS without impacting your site's performance, requiring just two lines of code for setup. Once activated, you can set it to run automatically, allowing you to focus on other priorities while effortlessly downloading reports, analyzing reviews, and witnessing a steady influx of positive feedback. The platform offers an intuitive survey builder that is smooth to navigate, allowing for quick and complete customization of surveys, widgets, and landing pages, and can be seamlessly integrated into your email sequences or dashboard. Furthermore, the ease of editing any component ensures that you can adapt your approach as needed without any hassle. This flexibility empowers you to continuously refine your strategy and maximize customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
CSS
No
Freshdesk
Yes
G2
No
Google
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Ortto
Yes
Product Hunt
No
Salesforce
Yes
Integrations
CSS
Yes
Freshdesk
No
G2
Yes
Google
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Ortto
No
Product Hunt
Yes
Salesforce
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Pricing Details
$27 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GrowthScore
Founded
2013
Country
United State
Website
growthscore.io
Vendor Details
Company Name
TrustLoop
Website
www.trustloop.co
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
