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Average Ratings 0 Ratings
Description
Discover everything essential for establishing an exemplary call center tailored to your business needs. Greenlight CRM offers a comprehensive call center software solution that addresses all your customer contact technology needs within a single hosted platform that is user-friendly, compliant, customizable, and rich in features. By merging advanced technology with industry expertise, Greenlight turns your ambitions into tangible outcomes. Our cloud-based call center software boasts a fully compliant predictive dialer, efficient call scripting, seamless inbound call management, and an advanced CRM system, all crafted by Greenlight to enhance business intelligence. With an extensive array of customization possibilities, you can adjust your solution to fit your specific requirements and integrate it with your current systems. This system is designed to optimize your team's efficiency and professionalism while ensuring your data is utilized effectively at all times. We prioritize understanding your business deeply, leveraging our extensive industry experience to help you achieve outstanding results. This collaborative approach guarantees that we meet your expectations while fostering a successful partnership.
Description
Welcome to OSDial's official site, the renowned predictive dialer that leverages Open Source licenses to significantly lower costs while maintaining top-notch quality and functionality. This dialer offers unparalleled flexibility, accommodating a wide array of dialing methods, making it the most economical choice on the market today. While dialing technology can be complex, our knowledgeable representatives are dedicated to simplifying the conversation, ensuring you understand every detail in straightforward terms. We invite you to explore the remarkable features of OSDial with us. You can create an unlimited number of custom forms and fields tailored to specific campaigns. Additionally, you can set a limit on calls per hour and choose the order of your lists, allowing for a seamless integration of various lists while selectively calling specific statuses. Control over the dialing process is at your fingertips, including options for flexible call recording and the ability to detect answering machines. Furthermore, you have the capability to dictate how to manage dropped calls, execute transfers, and conclude calls effectively. With features such as mapping caller IDs to area codes, testing alternate numbers, and utilizing Interactive Voice, OSDial is designed to meet all your dialing needs efficiently. Ultimately, OSDial empowers users with the tools necessary to optimize their calling strategies and improve overall communication effectiveness.
API Access
Has API
No
API Access
Has API
No
Integrations
CallHub
No
Nok Nok S3 Authentication
No
Pricing Details
$49 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
Uses open source licenses. 1 server can handle up to 24 seats.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Greenlight Innovation
Founded
2010
Country
United Kingdom
Website
www.greenlightcrm.com
Vendor Details
Company Name
OSDial
Country
United States
Website
osdial.com
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes
Product Features
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
No
Call Transfer
Yes
Callback Scheduling
No
Campaign Specific Caller ID
No
Contact Management
No
FCC Compliance
No
FTC Compliance
Yes
Lead Capture
No
Lead Management
No