Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gravis AI is a cutting-edge ERP solution designed specifically for service businesses. Gravis AI automates, optimizes, and provides unparalleled insight and efficiency by leveraging cutting-edge artificial intelligent. Gravis AI's AI-driven workforce analysis and intelligent data management empowers you to streamline your scheduling, improve customer relations, make data-driven decision with ease, and enhance customer relationships.
Main Offerings:
AI Workforce via Agent hub: Automate tasks, manage operations and automate them with AI agents that work around the clock.
- Intelligent Data Analysis : Gain real-time insights from employee and customer data, and perform predictive analytics.
Virtual Business Assistant : Receive expert advice about resource management, operational efficiency and customer insights. Also, receive expert advice on employee productivity, financial management, and employee productivity.
Description
NiCE Employee Engagement Manager is an AI-powered automation tool built to improve workforce engagement and scheduling flexibility. It enables agents to manage their schedules through mobile self-service features such as shift trades and time-off requests. EEM automates intraday staffing adjustments to ensure service levels are maintained. AI-based business rules streamline decision-making while providing transparency into staffing changes. The platform reduces manual administrative work for managers and planners. Employees gain greater ownership over their schedules, leading to higher satisfaction and retention. Real-time alerts help agents stay productive and self-correct when needed. EEM supports dynamic schedule management across distributed and hybrid teams. The solution integrates seamlessly with broader workforce management systems. NiCE EEM helps organizations create a more flexible and engaged contact center workforce.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AmplifAI
NiCE CXone Mpower
NiCE Workforce Management (WFM)
Pricing Details
$9/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gravis AI
Founded
2023
Country
Singapore
Website
gravis-ai.com
Vendor Details
Company Name
NiCE
Founded
1986
Country
United States
Website
www.nice.com/products/workforce-management/nice-iex-wfm/automate
Product Features
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management
Product Features
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning