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Description
GraTrack is an all-in-one software solution for managing tip tracking and gratuities, eliminating the need for cash payments and cumbersome spreadsheets in payroll processes. With multiple options for tip pooling or direct distribution, GraTrack ensures that all tip income is efficiently processed and reported. Navigating the complexities of gratuity law can be challenging, but GraTrack effectively maintains compliance while monitoring all earned tips. This gratuity management software is tailored to enhance the distribution process in various dining settings, including fine dining, full-service restaurants, and fast-casual establishments. By cutting down the weekly management time to about 30 minutes, GraTrack alleviates the burdens of cash handling and data entry. Managers no longer have to engage in repetitive cash counting or tedious spreadsheet updates for tracking tips. Furthermore, incorporating tips into payroll for servers, bartenders, and support staff not only streamlines operations but also allows for better management of cash reserves, thereby decreasing the risk of theft. Ultimately, GraTrack empowers businesses to focus on enhancing customer service while simplifying their gratuity management.
Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
API Access
Has API
API Access
Has API
Integrations
Aloha Cloud by NCR Voyix
Apple Pay
Google Pay
Heartland Restaurant
MobileBytes KDS
Squirrel POS
Toast POS
Integrations
Aloha Cloud by NCR Voyix
Apple Pay
Google Pay
Heartland Restaurant
MobileBytes KDS
Squirrel POS
Toast POS
Pricing Details
$349 per site
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GraTrack
Website
gratrack.com
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net