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Description
Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response (macros), including Shopify variables. You can also manage all customer interactions (Facebook comments, social media comments, email, etc.) from one place. All your customer interaction (Facebook messages, social media comments, chat, etc.) can be managed from one location
Description
Shopify business owners, it's time to innovate and advance your approach. Replace outdated reward systems with our intelligent membership solution that provides perks such as exclusive discounts, member-only pricing, cashback, and special access, all seamlessly automated. This effective strategy cultivates customer loyalty and encourages your top clients to continue shopping on your site. Together, let's transform the concept of loyalty. Although crafted with marketers in mind, it remains adaptable for developers. Our solution includes user-friendly marketing tools and integrations with platforms like Klaviyo, Postscript, and Gorgias, while also giving developers API access to create tailored experiences. We handle the complex tasks, allowing brands to secure recurring revenue, while simultaneously ensuring that their customers are instantly rewarded for their loyalty to the brand. In this way, we create a win-win scenario for both businesses and their loyal patrons.
API Access
Has API
API Access
Has API
Integrations
Canopy
Loop Subscriptions
Postscript
Shopify
Bubblehouse
ChannelReply
Daasity
Go Integrator Cara
Kindo
Maestra
Integrations
Canopy
Loop Subscriptions
Postscript
Shopify
Bubblehouse
ChannelReply
Daasity
Go Integrator Cara
Kindo
Maestra
Pricing Details
$50.00/month
Free Trial
Free Version
Pricing Details
$250 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gorgias
Country
United States
Website
www.gorgias.com/
Vendor Details
Company Name
Inveterate
Founded
2021
Country
United States
Website
www.inveterate.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Membership Management
Application Management
Automatic Renewals
Committee Management
Dues Management
Email Marketing
Event Management
Member Directory
Member Portal
Member Types
Membership Database
Nonprofit Membership
Payment Processing
Website Management
