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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Goodcall is an innovative phone assistant powered by AI, specifically crafted to streamline customer interactions for businesses ranging from small startups to large enterprises. Utilizing cutting-edge natural language understanding, it operates around the clock, managing a variety of tasks such as capturing leads, scheduling appointments, and responding to common inquiries. With response times under half a second and customizable conversation pathways, Goodcall promotes effective and engaging dialogues, significantly improving the overall customer experience. The platform offers seamless integration with multiple business tools, including CRM systems and calendars, enabling companies to optimize their workflows without requiring specialized technical skills. Organizations can set up their AI phone assistant in just a few minutes, taking advantage of features such as spam call filtering, tailored greetings, and comprehensive call analytics. With a robust track record of servicing over 4 million calls across the United States and earning the trust of thousands of businesses, Goodcall democratizes access to advanced AI voice technology, making it an invaluable asset in modern customer service. Additionally, its user-friendly interface and efficient setup process make it a popular choice among businesses looking to enhance their customer engagement.

Description

MrCall is a sophisticated AI-based answering service that manages both mobile and landline calls, responding either instantly or after a predetermined number of rings. It operates around the clock, guaranteeing that every call is addressed, and it provides detailed transcriptions along with audio recordings of each conversation. The system can seamlessly transfer the gathered information to your CRM or other software tools while also sending out SMS and WhatsApp messages to callers with pertinent links or details. Furthermore, MrCall integrates flawlessly with Google Calendar, enabling it to present callers with available appointment slots and organize meetings accordingly. Additionally, it engages with callers by answering their inquiries using the knowledge base you supply, enhancing the overall interaction experience. The service also allows call transfers to internal company lines and can notify you through the MrCall app, email, or WhatsApp, keeping you updated on all communications, thus enhancing productivity and client engagement. Overall, MrCall not only ensures that you never miss a call but also streamlines your communication processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
Axis LMS Yes 
Calendly Yes 
Copilot Yes 
Gmail Yes 
GoHighLevel Yes 
Google Sheets Yes 
Google Voice Yes 
Housecall Pro Yes 
HubSpot CRM Yes 
LeadConnect Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
ServiceTitan Yes 
Slack Yes 
WhatsApp No 
Zapier Yes 

Integrations

Google Calendar Yes 
Axis LMS No 
Calendly No 
Copilot No 
Gmail No 
GoHighLevel No 
Google Sheets No 
Google Voice No 
Housecall Pro No 
HubSpot CRM No 
LeadConnect No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
ServiceTitan No 
Slack No 
WhatsApp Yes 
Zapier No 

Pricing Details

$59 per month
Free Trial Yes 
Free Version No 

Pricing Details

$55 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Goodcall

Founded

2021

Country

United States

Website

www.goodcall.com

Vendor Details

Company Name

MrCall

Founded

2021

Country

Italy

Website

www.mrcall.ai/

Alternatives

Alternatives