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features
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support

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Description

In various GVC applications, the initial phase involves recognizing emotions: the user vocalizes for several seconds, and the GVC Emotion Recognition algorithm evaluates numerous acoustic characteristics of their voice to derive an understanding of their emotional condition. The outcomes from our emotion recognition system can then be utilized by other algorithms to select suitable responses for the user. At GVC, our main focus is on types of feedback that enhance the user's performance and overall quality of life. This includes analyzing signals from the user's voice, heart, lungs, and other bodily organs. The GVC concept has been put into practice in a range of demonstration applications. These applications utilize a collection of proprietary algorithms that assess various aspects of the user's speech, including the GVC Emotion Recognition and GVC Voice Disorder Detection algorithms, ultimately aiming to create a more responsive and supportive user experience. By integrating advanced technology, we strive to foster a deeper connection between the user's emotional state and the feedback provided.

Description

NeoSound Intelligence is an innovative AI technology firm dedicated to transforming emotions into actionable insights, aiming to enhance the quality of interactions between organizations and their customers. Our goal is to elevate all forms of communication that occur between consumers and businesses. By offering advanced AI-driven speech analytics tools, we assist call center operations in refining their customer engagement strategies. We empower organizations to convert phone calls into increased revenue. Our technology enables automatic listening to customer calls, facilitating the optimization of communication. NeoSound's tools provide valuable, actionable insights derived from phone conversations, enhancing the overall quality of customer interactions. Beyond mere speech-to-text capabilities, our intelligent algorithms conduct in-depth analyses of acoustics and intonation. This means our machines are trained to understand not only the words spoken but also the nuances of how they are expressed. Consequently, our solutions are tailored to meet the specific needs of your company with precision. NeoSound combines cutting-edge speech-to-text semantic analytics with comprehensive acoustic intonation analysis, providing a holistic approach to understanding customer communication. With our unique offerings, we strive to redefine the landscape of customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Google Cloud Platform

Integrations

Amazon Web Services (AWS)
Google Cloud Platform

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Good Vibrations Company

Founded

2011

Country

Netherlands

Website

good-vibrations.nl/

Vendor Details

Company Name

NeoSound Intelligence

Founded

2018

Country

Netherlands

Website

www.neosound.eu/

Product Features

Emotion Recognition

Facial Emotions
Facial Expression Analysis
Machine Learning
Photo Emotions
Speech Emotions
Video Emotions
Written Text Emotions

Product Features

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Alternatives

Alternatives

Voci Reviews

Voci

Medallia
Inspeech Reviews

Inspeech

Inconcert