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ease
features
design
support

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Description

With the Goaland PIM solution, retailers can provide customers with timely and relevant information while enhancing their product experience across various sales channels. Begin by importing all your product details into the PIM and manage your data seamlessly through a unified interface. Streamline your processes by creating effective workflows that allow for organized customization of product data, including translations, adaptations for different markets, and validation checks. Whenever necessary, publish tailored product information that caters to distinct profiles across all sales platforms. Additionally, efficiently manage, organize, and filter a multitude of digital assets, such as images, videos, and PDFs, while ensuring compliance with copyright and reproduction rights, and send channel-specific media as needed. Track the development of each product page to maintain high-quality standards in line with your completion criteria, and swiftly identify any gaps in information that require enhancement prior to publication, ensuring that every detail is meticulously curated for optimal customer engagement. By implementing this comprehensive approach, businesses can significantly improve their product visibility and customer satisfaction.

Description

According to the Harvard Business Review, a significant 73% of consumers engage with multiple channels—whether online or offline—throughout their shopping experience. This reality necessitates that businesses offer a consistent experience across all platforms. To achieve this goal, companies must maintain an up-to-date and dependable system that encompasses the entire history of customer interactions. Implementing plusoft Omni CRM is an ideal solution for creating a seamless experience that consolidates customer data. This technology not only scales effectively but also manages various multichannel workflows and integrates with existing legacy systems. Furthermore, the need for enhanced communication between health institutions and their patients has intensified, particularly due to social distancing measures, leading to a greater reliance on tools that centralize user information to ensure optimal care and engagement in every interaction. This shift highlights the increasing importance of integrating digital solutions in customer service strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GOALAND

Country

France

Website

www.goaland.com/mobile/product-information-management

Vendor Details

Company Name

Plusoft

Founded

1988

Country

Brazil

Website

plusoft.com/en/produtos/omni/

Product Features

PIM

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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