plusoft Omni CRM Reviews

Papyrus Omnichannel operations are conversations across channels and devices, enterprise, time, and space that provide seamless, connected experiences processing outgoing and incoming communications. All customer interactions across multiple touchpoints are connected by an adaptive case that tracks the entire conversation. Customers can start an interaction on one channel, and end it on another. The Papyrus CCM Platform has been used by some of the largest corporations in the world to improve efficiency and facilitate digital transformation. Field tests have been conducted in different scenarios and are a success. The solution can be used to design any outgoing business communication. It can also produce documents of any complexity from a single platform. Papyrus Software offers multi-channel delivery for all types of business documents via digital and traditional channels. It also has an integrated feedback loop. Only at distribution, templates are converted to the target channel.

Our B2C ecommerce solution allows you to connect with shoppers anywhere, anytime. Salesforce B2C Commerce is a digital commerce solution that allows you to create intelligent, unified digital commerce experiences online and in-store. Salesforce B2C Commerce (formerly Commerce Cloud Digital), allows you to connect with customers and provide personalized shopping experiences across all channels, including web, mobile, social and in-store. This powerful platform allows for unique digital experiences and frictionless transactions across all touchpoints. With hundreds of features, you can launch new sites, expand into new markets, increase sales, or grow your business faster. Proven best practices such as saved carts and optimized checkout flows and payment accelerators can reduce abandoned carts. You can extend your reach by combining digital commerce with social channels, online communities, and such as Instagram and Facebook.