Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Glynk is a customer support platform that's specifically for SaaS companies looking to unify KB articles and Community answers. We have built an online community from scratch and grown it to 2,000,000 members. We have learned many lessons from this journey. To make it a thriving community, we worked on the most difficult UX problems, engagement issues and retention. The result is a world-class community platform that actually works. We are not like other platforms. We don't have a list of features that can be sold. Instead, we offer a variety of proven experiences that will engage your members and help build the community you've always wanted. We will guide you through the initial stages of your launch and onboarding to ensure that your members feel comfortable.
Glynk is a great tool for you if Community is at the heart of your strategy.
Description
Build empowering online communities using Insightrix Communities, a premier software designed for brands and organizations aiming to collaborate with their customers or stakeholders. Insightrix Communities provides market researchers, communication experts, and engagement professionals with a comprehensive suite of tools tailored to meet their research and community consultation requirements. The platform boasts powerful online community management capabilities, tools for both quantitative and qualitative research, and an unparalleled user experience that stands out in the industry. Additionally, it fosters meaningful interactions that enhance customer loyalty and drive valuable insights for continuous improvement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Zendesk
Yes
Zoho CRM
Yes
Integrations
HubSpot CRM
No
HubSpot Customer Platform
No
Zendesk
No
Zoho CRM
No
Pricing Details
$499
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Glynk
Founded
2015
Country
United States
Website
glynk.com
Vendor Details
Company Name
Insightrix Research
Founded
2001
Country
Canada
Website
insightrixcommunities.com
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
Yes
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
No
Community Management
Yes
Content Syndication
Yes
Feedback Collection
No
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
No
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
Yes
Market Research
Benchmarking
No
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
No
Panel Management
Yes
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes