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Description
Toll-free and local numbers are available from more than 160 countries. Forward incoming calls from any phone, PBX, or SIP. Our global network offers multiple layers of redundancy. You can make international outbound calls by using any of your business numbers as a Caller ID. Showing a local caller ID will increase your success rate. To make outbound calls, connect our SIP trunks with your phone system. You can easily set up and modify smart calling routing features such as auto-attendant /IVR, location and time-based routing, and simultaneous ringback tones. Custom greetings, call recording, voicemail, and call recording are all possible. You can easily add or remove virtual numbers, modify calling plans, download call detail records and invoices, modify advanced features, and reach technical support 24/7. Contact your account manager.
Description
An advanced text-to-speech IVR system transforms any written content into audible speech, eliminating the need for costly professional voice recordings for your IVR setup. It includes audio and video conferencing capabilities for up to 200 participants and is compatible with mobile applications. Featuring smart call routing, it efficiently connects customer calls directly to the appropriate agent, enhancing both customer satisfaction and agent productivity. Customers can conveniently leave voicemails outside of business hours, which are sent to your email as attachments. You can set up multi-tiered IVRs and direct calls to various teams, while also designing adaptable IVR menus to handle incoming inquiries effectively. In addition, you can acquire phone numbers in over 50 countries, gaining instant access to virtual numbers in nearly all major markets. Every business relies on communication with its customers and potential clients, and audio remains the most prevalent method of interaction used globally across various industries. This system not only streamlines communication but also significantly improves the overall efficiency of business operations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$7.95 per month
Free Trial
Free Version
Pricing Details
$20 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Global Call Forwarding
Founded
1996
Country
United States
Website
www.globalcallforwarding.com
Vendor Details
Company Name
Kloudtalk
Founded
2015
Country
India
Website
www.kloudtalk.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics