Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Directly engage with your users to create superior software by identifying their common challenges. Resolve issues significantly faster than your competitors, allowing users to indicate precisely where problems occur. Replay bugs as they unfolded, gaining insight from your users' perspectives. Acknowledge their feedback to foster trust and strengthen relationships. Utilize user feedback surveys to gather important insights through targeted questionnaires seamlessly integrated into your application or website. Enjoy easy setup in just minutes for both mobile and web platforms, managing, tracking, and assigning tasks all in one centralized location. Beyond just screenshots and video replays, users can highlight and annotate the exact location of bugs. Streamline your processes by fully automating your workflow with Gleap, compatible with various platforms, including Zapier. Recognize and value users who are quick to report issues, as this appreciation can enhance user engagement. Boost your productivity by 40% with comprehensive bug reports, eliminating the need for lengthy email exchanges with users. This proactive approach ensures that you are constantly attuned to user needs and continuously improving your software.
Description
Ybug empowers users of websites to provide visual feedback by sending annotated screenshots, while also automatically gathering relevant contextual details about their browsing environment. With Ybug, you can access vital information to address any bugs effectively. Alongside the user’s feedback, Ybug captures essential data such as browser environment details and Javascript console outputs. Users have the capability to take screenshots, annotate specific areas, and utilize a virtual pencil to draw or add shapes like arrows and rectangles. Furthermore, Ybug seamlessly integrates with your brand, allowing you to customize its colors, text, languages, and more to match your style. This comprehensive tool ensures that you receive all the necessary information to resolve issues efficiently. Ybug automatically gathers environment details, including the site URL, user’s browser type, operating system, and display dimensions, while also recording any Javascript errors and console output. As a result, debugging becomes an effortless task, enabling quicker resolutions and improved user experiences.
API Access
Has API
No
API Access
Has API
No
Integrations
Asana
Yes
GitHub
Yes
Jira
Yes
Microsoft Teams
Yes
Slack
Yes
Stackreaction
Yes
Trello
Yes
Zapier
Yes
Zendesk
Yes
ClickUp
Yes
Integrations
Asana
Yes
GitHub
Yes
Jira
Yes
Microsoft Teams
Yes
Slack
Yes
Stackreaction
Yes
Trello
Yes
Zapier
Yes
Zendesk
Yes
ClickUp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€10/month -Free 1 project/user
€10/month for 3 projects / 3 team members*
€23/month for 7 projects / 7 team members*
€47/month for 15 projects / 15 team members*
* billed anually
€23/month for 7 projects / 7 team members*
€47/month for 15 projects / 15 team members*
* billed anually
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Gleap
Website
gleap.io
Vendor Details
Company Name
Ybug
Founded
2016
Country
Czech Republic
Website
ybug.io
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
No
Workflow Management
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Bug Tracking
Backlog Management
No
Filtering
Yes
Issue Tracking
Yes
Release Management
No
Task Management
Yes
Ticket Management
Yes
Workflow Management
No