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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Giraffe serves as a collaborative platform focused on organizing the results of AI-enhanced projects. Users have the flexibility to initiate projects via a web browser, input data manually, or utilize an AI assistant to document chosen insights. The project structure allows for the categorization of information into segments such as current facts, decisions made, unresolved questions, notes, and relevant documents; importantly, if details change, the previous information and its timeline are preserved. The search functionality is comprehensive, enabling users to retrieve information from any of their saved projects without needing to revisit the initial conversation. In addition to being readable, projects and documents are editable and can be exported in formats like Markdown or JSON, with options to copy their contents for use with different assistants. Giraffe caters to both individuals and collaborative teams who frequently revisit their research, planning, decisions, or any evolving tasks, ensuring they maintain a coherent and accessible record throughout their discussions. Available as both a web application and mobile apps, Giraffe also provides established integrations with AI models such as Claude, ChatGPT, and Gemini, broadening its usability for diverse user needs.

Description

Survicate is a Customer Feedback Platform built to help teams collect, analyze, and act on customer feedback. Run targeted surveys on your website, in-product, in mobile apps, and via email, triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. Bring in feedback from 15+ sources such as support tickets, call transcripts, and App Store reviews, and let Research Hub, our AI research repository, analyze it automatically. Ask AI Research Assistant anything and get answers grounded in real customer responses. Survicate MCP lets you use your feedback inside Claude, ChatGPT, or Cursor: check results, read research summaries, start Research Hub projects, and build surveys without leaving the chat. Turn insights into action with 45+ native integrations, including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack. Trusted by product managers, researchers, and CX teams who rely on feedback to guide their decisions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amplitude No 
Campaign Monitor No 
Claude Yes 
Customer.io No 
Drip No 
GetResponse No 
Gong No 
Google Analytics No 
Google Meet No 
Klaviyo No 
Mailchimp No 
Microsoft Teams No 
Mixpanel No 
Model Context Protocol (MCP) Yes 
Pipedrive No 
Productboard No 
Salesforce Marketing Cloud Account Engagement No 
Slack No 
Woopra No 
Zendesk No 

Integrations

Amplitude Yes 
Campaign Monitor Yes 
Claude No 
Customer.io Yes 
Drip Yes 
GetResponse Yes 
Gong Yes 
Google Analytics Yes 
Google Meet Yes 
Klaviyo Yes 
Mailchimp Yes 
Microsoft Teams Yes 
Mixpanel Yes 
Model Context Protocol (MCP) No 
Pipedrive Yes 
Productboard Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Slack Yes 
Woopra Yes 
Zendesk Yes 

Pricing Details

Free
A free plan is available at no charge.
Free Trial No 
Free Version Yes 

Pricing Details

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BRBR GROUP LLC

Founded

2018

Country

Australia

Website

withgiraffe.com

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Product Features

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

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