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Average Ratings 1 Rating
Description
GigaChat is adept at addressing user inquiries, engaging in conversations, generating program code, and producing written content and images based on provided descriptions, all within a cohesive framework. In contrast to other neural networks, GigaChat is designed from the ground up to facilitate multimodal interactions and demonstrates superior proficiency in the Russian language.
The foundation of GigaChat lies in the NeONKA (NEural Omnimodal Network with Knowledge-Awareness) model, which consists of a diverse array of neural network systems and employs techniques such as supervised fine-tuning and reinforcement learning enhanced by human feedback. As a result, Sber's innovative neural network is capable of tackling a variety of cognitive challenges, including maintaining engaging dialogues, generating informative texts, and answering factual queries. Moreover, the integration of the Kandinsky 2.1 model within this ensemble enhances its capabilities, enabling the creation of intricate images based on user prompts, thereby expanding the potential applications of the service. This multifaceted functionality positions GigaChat as a versatile tool in the realm of artificial intelligence.
Description
InsertChat is an AI customer engagement platform designed to automate and organize communications between businesses and their customers. It combines an AI phone receptionist, website chatbot, email responder, and messaging assistant within a unified workspace. The platform uses business-specific knowledge from websites, FAQs, documents, and other supported sources to generate relevant responses to customer inquiries. Its AI receptionist can answer incoming calls, collect information about customer requests, and assist with appointment scheduling. Website chat functionality enables businesses to respond to visitor questions, capture leads, and transfer conversations to employees when necessary. InsertChat also supports SMS and WhatsApp communications, allowing customers to interact with businesses through multiple messaging channels. A shared inbox provides access to customer conversations, contact records, internal notes, and communication history. Integrations with Google Calendar, Outlook, HubSpot, and other supported applications connect customer interactions with existing business workflows. Administrators can customize the assistant's tone, branding, knowledge sources, and handoff rules to match their operational requirements.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axis LMS
No
CSS
No
Crisp
No
Facebook Messenger
No
Freshworks Neo
No
Google Calendar
No
Google Sites
No
HelpCrunch
No
HubSpot Customer Platform
No
Intercom
No
Integrations
Axis LMS
Yes
CSS
Yes
Crisp
Yes
Facebook Messenger
Yes
Freshworks Neo
Yes
Google Calendar
Yes
Google Sites
Yes
HelpCrunch
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
uses monthly AI credits and phone or connected-service costs can vary.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Sberbank
Founded
1841
Country
Russia
Website
giga.chat/
Vendor Details
Company Name
InsertChat
Country
United States
Website
insertchat.com
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No