Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

GigaChat is adept at addressing user inquiries, engaging in conversations, generating program code, and producing written content and images based on provided descriptions, all within a cohesive framework. In contrast to other neural networks, GigaChat is designed from the ground up to facilitate multimodal interactions and demonstrates superior proficiency in the Russian language. The foundation of GigaChat lies in the NeONKA (NEural Omnimodal Network with Knowledge-Awareness) model, which consists of a diverse array of neural network systems and employs techniques such as supervised fine-tuning and reinforcement learning enhanced by human feedback. As a result, Sber's innovative neural network is capable of tackling a variety of cognitive challenges, including maintaining engaging dialogues, generating informative texts, and answering factual queries. Moreover, the integration of the Kandinsky 2.1 model within this ensemble enhances its capabilities, enabling the creation of intricate images based on user prompts, thereby expanding the potential applications of the service. This multifaceted functionality positions GigaChat as a versatile tool in the realm of artificial intelligence.

Description

InsertChat is an AI customer engagement platform designed to automate and organize communications between businesses and their customers. It combines an AI phone receptionist, website chatbot, email responder, and messaging assistant within a unified workspace. The platform uses business-specific knowledge from websites, FAQs, documents, and other supported sources to generate relevant responses to customer inquiries. Its AI receptionist can answer incoming calls, collect information about customer requests, and assist with appointment scheduling. Website chat functionality enables businesses to respond to visitor questions, capture leads, and transfer conversations to employees when necessary. InsertChat also supports SMS and WhatsApp communications, allowing customers to interact with businesses through multiple messaging channels. A shared inbox provides access to customer conversations, contact records, internal notes, and communication history. Integrations with Google Calendar, Outlook, HubSpot, and other supported applications connect customer interactions with existing business workflows. Administrators can customize the assistant's tone, branding, knowledge sources, and handoff rules to match their operational requirements.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
CSS No 
Crisp No 
Facebook Messenger No 
Freshworks Neo No 
Google Calendar No 
Google Sites No 
HelpCrunch No 
HubSpot Customer Platform No 
Intercom No 
Perplexity No 
Shopify No 
Tidio No 
Trengo No 
Webflow No 
WhatsApp No 
Wix No 
WooCommerce No 
WordPress No 

Integrations

Axis LMS Yes 
CSS Yes 
Crisp Yes 
Facebook Messenger Yes 
Freshworks Neo Yes 
Google Calendar Yes 
Google Sites Yes 
HelpCrunch Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Perplexity Yes 
Shopify Yes 
Tidio Yes 
Trengo Yes 
Webflow Yes 
WhatsApp Yes 
Wix Yes 
WooCommerce Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sberbank

Founded

1841

Country

Russia

Website

giga.chat/

Vendor Details

Company Name

InsertChat

Country

United States

Website

insertchat.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

Replika Reviews

Replika

Luka
YandexART Reviews

YandexART

Yandex