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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365
Salesforce
Avaya Cloud Office
ConnectWise Automate
Dialogflow
Facebook
IBM Watson
Inova
JavaScript
LUIS
Microsoft 365
Microsoft Power BI
Microsoft Teams
Nuance Analytics
Oracle CRM On Demand
QuickBooks Online
Sugar Connect
Verint Predictive Modeling
Vtiger CRM
Zoho CRM

Integrations

Microsoft Dynamics 365
Salesforce
Avaya Cloud Office
ConnectWise Automate
Dialogflow
Facebook
IBM Watson
Inova
JavaScript
LUIS
Microsoft 365
Microsoft Power BI
Microsoft Teams
Nuance Analytics
Oracle CRM On Demand
QuickBooks Online
Sugar Connect
Verint Predictive Modeling
Vtiger CRM
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Geomant

Founded

1984

Country

United Kingdom

Website

www.geomant.com/end-user-solutions/contact-center-from-the-cloud

Vendor Details

Company Name

Interlink Network Systems

Country

United States

Website

www.ilinknet.com/txcontact.html

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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