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Description
With Gaya, the monotonous chore of transferring information from one carrier to another is eliminated, allowing you to gather all essential details at once and swiftly autofill the necessary carrier portals. By handling the repetitive data entry tasks, Gaya frees up your time so you can focus on nurturing relationships and establishing trust with your clients. Utilizing advanced AI technology, Gaya expertly scans and retrieves data from various sources, including carrier portals and Agency Management Systems (AMS). It is also capable of extracting data from physical documents, such as carriers' declaration pages and record forms. Additionally, if you take screenshots, Gaya will smartly identify and capture pertinent details. The platform effortlessly pastes this information, ensuring that carrier portals and other insurance web systems are filled out automatically. No matter if the form features an input field, checkbox, radio button, or drop-down menu, Gaya’s AI is equipped to handle it all efficiently. This innovative tool not only streamlines your workflow but also enhances your overall productivity in the insurance processing landscape.
Description
General Magic is a specialized AI messaging solution tailored for the insurance sector, allowing firms to streamline customer workflows via SMS and other messaging platforms. By utilizing AI agents that can manage tasks such as quoting, renewals, policy adjustments, and claims updates in real-time, it enables insurers to execute essential operations through straightforward text conversations rather than relying on phone calls or web portals. The platform seamlessly connects with various systems, including policy, quote, claims, and CRM, through APIs, ensuring that dialogues are supported by up-to-date insurance data while automatically refreshing records as processes advance. Furthermore, it tracks every interaction with customers and assesses users based on intent, frustration levels, and the potential for churn, providing insights that help teams identify when intervention might be necessary. The central feature of the platform, known as Cell, effectively converts customer inquiries into actionable steps across fundamental insurance systems, proactively requesting any missing details and automating follow-up communications to enhance customer engagement. This innovative approach not only improves efficiency but also elevates the overall customer experience within the insurance landscape.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Zoho CRM
AgencyZoom
Canopy Connect
Cognito Forms
Guidewire
HawkSoft
HubSpot CRM
Jotform
Momentum AMP by NowCerts
Integrations
Salesforce
Zoho CRM
AgencyZoom
Canopy Connect
Cognito Forms
Guidewire
HawkSoft
HubSpot CRM
Jotform
Momentum AMP by NowCerts
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Gaya Ai
Founded
2021
Country
United States
Website
gaya.ai/
Vendor Details
Company Name
General Magic
Country
United States
Website
generalmagic.inc/