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Description

If you are looking to tackle challenges related to text analysis or language processing, you've come to the perfect resource! GATE is a robust open-source software toolkit designed to address nearly any issue in text processing. It boasts a large and well-established community comprising developers, users, educators, students, and researchers. This toolkit is utilized by corporations, small to medium enterprises, research laboratories, and universities across the globe. The team behind GATE is composed of top-tier language processing developers. Being open-source, GATE is available at no cost, and users can seek free assistance from the community through GATE.ac.uk or opt for commercial support from our industrial partners. Remarkably, GATE stands out as the largest open-source language processing initiative, featuring a development team that is more than twice the size of its nearest competitors, many of which are integrated with GATE2. Over €5 million has been invested in the development of GATE, and our aim is to ensure that this investment continues to yield valuable returns for all users of the toolkit. By choosing GATE, you join a thriving ecosystem dedicated to advancing language processing technologies.

Description

InvGate Service Management, a reliable asset management and help desk solution, was created to optimize IT services and provide IT support. InvGate Service Management has the easiest to use and most intuitive user interface. It offers a multi-departmental solution for service fulfillment with federated assets management capabilities. This allows seamless integration between asset requests and service requests. InvGate Service Management includes a drag-and drop graphical workflow builder. It also features 100% code-free configuration and custom dashboards.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
GraphDB
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Zapier

Integrations

Gmail
GraphDB
Microsoft Outlook
Microsoft Teams
Workativ Assistant
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

University of Sheffield

Founded

1995

Country

United Kingdom

Website

gate.ac.uk

Vendor Details

Company Name

InvGate

Founded

2004

Country

United States

Website

www.invgate.com

Product Features

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

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