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Average Ratings 2 Ratings

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support

Description

If you are looking to tackle challenges related to text analysis or language processing, you've come to the perfect resource! GATE is a robust open-source software toolkit designed to address nearly any issue in text processing. It boasts a large and well-established community comprising developers, users, educators, students, and researchers. This toolkit is utilized by corporations, small to medium enterprises, research laboratories, and universities across the globe. The team behind GATE is composed of top-tier language processing developers. Being open-source, GATE is available at no cost, and users can seek free assistance from the community through GATE.ac.uk or opt for commercial support from our industrial partners. Remarkably, GATE stands out as the largest open-source language processing initiative, featuring a development team that is more than twice the size of its nearest competitors, many of which are integrated with GATE2. Over €5 million has been invested in the development of GATE, and our aim is to ensure that this investment continues to yield valuable returns for all users of the toolkit. By choosing GATE, you join a thriving ecosystem dedicated to advancing language processing technologies.

Description

InvGate Service Management, a reliable asset management and help desk solution, was created to optimize IT services and provide IT support. InvGate Service Management has the easiest to use and most intuitive user interface. It offers a multi-departmental solution for service fulfillment with federated assets management capabilities. This allows seamless integration between asset requests and service requests. InvGate Service Management includes a drag-and drop graphical workflow builder. It also features 100% code-free configuration and custom dashboards.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail No 
GraphDB Yes 
Microsoft Outlook No 
Microsoft Teams No 
Workativ No 
Zapier No 

Integrations

Gmail Yes 
GraphDB No 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Workativ Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

University of Sheffield

Founded

1995

Country

United Kingdom

Website

gate.ac.uk

Vendor Details

Company Name

InvGate

Founded

2004

Country

United States

Website

www.invgate.com

Product Features

Qualitative Data Analysis

Annotations Yes 
Collaboration Yes 
Data Visualization No 
Media Analytics No 
Mixed Methods Research No 
Multi-Language No 
Qualitative Comparative Analysis No 
Quantitative Content Analysis No 
Sentiment Analysis No 
Statistical Analysis No 
Text Analytics Yes 
User Research Analysis Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

IT Service

Contract Management No 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management No 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

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