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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Customer Relationship Management System (CRM) is a tool that effectively organizes, tracks, oversees, and enhances customer interactions for businesses of all sizes. Crafted by SingularLogic with cutting-edge Galaxy technology, this system ensures a prosperous future for any organization that implements it. Its innovative features not only streamline processes but also foster stronger connections between companies and their clients.

Description

Customer Relationship Management, abbreviated as CRM, refers to the practice of fostering connections with customers through the strategic use of technology and resources, aiming primarily at enhancing sales and customer service operations. This involves the systematic gathering of data related to spending habits and customer preferences, which is then analyzed to inform the improvement of products or services. Ultimately, the objective of CRM is to cultivate a shift from mere consumers to loyal customers. Additionally, Laconic CRM provides a comprehensive array of functionalities typical of a robust CRM system, ensuring effective management of customer relationships. By leveraging such tools, businesses can better meet the evolving demands of their clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SurveyMonkey Yes 
SurveyMonkey Enterprise Yes 

Integrations

SurveyMonkey No 
SurveyMonkey Enterprise No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact Laconic Technologies for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SingularLogic

Founded

1997

Country

Greece

Website

portal.singularlogic.eu/en/product/2213/galaxy-crm

Vendor Details

Company Name

Laconic Technology

Country

Thailand

Website

www.laconic.co.th/en/crm-on-cloud/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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