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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Gala serves as an AI-powered receptionist and administrative assistant tailored for the service and construction industries. This virtual receptionist manages incoming calls, texts, and emails while engaging with users through customizable questions to assess their needs, documenting caller information, scheduling appointments via Google Calendar or Microsoft Outlook, and sending out confirmations and reminders. Additionally, Gala efficiently filters out spam calls and can either transfer or flag issues that require human attention. Supporting both English and French, including Québécois French, it is capable of managing multiple calls simultaneously. The Administrative Assistant feature enhances functionality by generating preliminary quotes from images or addresses, updating customer records and CRM systems, streamlining document workflows, and providing insightful reporting. Businesses can retain their existing phone numbers and seamlessly redirect calls to Gala, with all call records and account details securely stored within Canada. Pricing is structured on a monthly basis in Canadian dollars, incorporating a set number of call minutes alongside options for annual billing, ensuring flexibility for various business needs. This comprehensive system not only boosts efficiency but also enhances customer interaction, making Gala a valuable asset for any service-oriented business.

Description

LobbyStack serves as an open-source AI receptionist tailored specifically for small enterprises. It efficiently manages phone calls, replies to SMS inquiries, schedules appointments, processes cancellations and rescheduling, takes messages, and can transfer discussions to a human representative when necessary. Business owners can oversee all operations through a web dashboard where they can adjust the receptionist's behavior, set business hours, define available services, manage phone numbers, and access the knowledge base along with call histories, transcripts, recordings, tasks, and customer interactions. The system is capable of being trained using business-specific information, FAQs, policies, documents, and website content, enabling it to provide precise answers to frequently asked questions. LobbyStack is particularly beneficial for appointment-centric and local service businesses, including clinics, salons, repair shops, consultants, agencies, and home service teams. It offers flexibility as it can either be utilized as a hosted cloud service or installed on your own servers. Additionally, it stands out as a viable alternative to other services like Myaifrontdesk, Upfirst, Goodcall, and Phonely, providing a comprehensive solution for managing customer interactions seamlessly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Google Calendar Yes 
Microsoft Outlook No 

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 

Pricing Details

$129 CAD/month
Receptionist Essential: CAD $129/month for 250 minutes, 3 users, and 1 voice agent; additional usage is CAD $0.37/minute. No setup fee. Annual billing is 15% off, paid upfront. Monthly plans are cancellable; additional users and voice agents cost extra.
Free Trial No 
Free Version No 

Pricing Details

$30/month
Free: $0/month. Includes 30 voice minutes, 2 outbound call attempts, 10 alert SMS segments, and 25 MB of knowledge storage.

Starter: $30/month, or $24/month billed annually. Includes 150 voice minutes, then $0.20/minute; 20 outbound call attempts, then $0.02/attempt; 50 alert SMS segments, then $0.02/segment; 100 MB of knowledge storage; one dedicated business number; and email support.

Pro: $100/month, or $80/month billed annually. Includes 500 voice minutes, then $0.18/minute; 100 outbound call attempts, then $0.02/attempt; 200 alert SMS segments, then $0.02/segment; 500 MB of knowledge storage; one dedicated business number; and priority email support.

Enterprise: Custom pricing for higher volume, multiple dedicated numbers, multi-location routing, custom fallback rules, and dedicated implementation support.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Gavion inc.

Founded

2026

Country

Canada

Website

gavion.ai

Vendor Details

Company Name

LobbyStack

Founded

2025

Country

Canada

Website

lobbystack.com

Product Features

Product Features

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