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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Gainsight PX provides an in-depth analysis of user interactions within your product, allowing you to gather feedback and establish in-app features like walkthroughs and guides that enhance onboarding and user adoption. You can visualize how different user cohorts navigate through your product and pinpoint critical drop-off zones or areas where certain features are underutilized. Additionally, it helps identify which features are linked to elevated user satisfaction and increased long-term retention rates. You can also analyze user adoption and retention trends based on specific segments or attributes. By utilizing in-product engagement strategies, you can effectively guide users towards essential features. Furthermore, you can create in-app tutorials to assist users in setting up the product and familiarizing them with its core functionalities. Employing tools such as guides, tooltips, and hotspots can stimulate the use of new or less recognized features. This platform further allows the crafting of tailored engagement experiences, taking into account user characteristics such as their role, geographic location, and previous interactions with the product, thereby enhancing overall user experience and satisfaction. It’s a comprehensive tool for driving user engagement and ensuring that your product resonates with its audience effectively.

Description

Userflow is a product adoption platform B2B SaaS teams use to turn new signups into retained, active users through in-app guidance—without writing custom UI code. Adoption Studio is the builder: product and marketing teams configure Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center, target them with segmentation, and trigger them off events, attributes, or user behavior. Adoption Agent handles the on-demand side—it reads a user's question, pulls the right Flow from the library, and walks them through it in the app instead of just replying in text, giving CS teams an AI layer without adding headcount. FlowAI powers both products. For anyone building on top of Userflow, a bi-directional MCP exposes flow and user data to any LLM—Claude, ChatGPT, or your own tooling—so you can query analytics or create a new Flow programmatically instead of clicking through a UI. Net result: faster onboarding, higher feature adoption, and fewer tickets landing on engineering

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5X
Amplitude
BI Book
ChatGPT
Claude
Crowdin
Gainsight
Heap
HubSpot CRM
HubSpot Customer Platform
Intercom
LogRocket
Mixpanel
Perplexity
RudderStack
Salesforce
Segment
Slack
Zapier
Zendesk

Integrations

5X
Amplitude
BI Book
ChatGPT
Claude
Crowdin
Gainsight
Heap
HubSpot CRM
HubSpot Customer Platform
Intercom
LogRocket
Mixpanel
Perplexity
RudderStack
Salesforce
Segment
Slack
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$100/month
Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gainsight

Founded

2016

Country

United States

Website

www.gainsight.com/product-experience/

Vendor Details

Company Name

Userflow

Country

United States

Website

userflow.com

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Product Features

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Mobile App Analytics

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Alternatives

Alternatives

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