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Average Ratings 16 Ratings

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features
design
support

Description

Gain.io serves as an advanced AI-driven sales assistant aimed at empowering sales and revenue teams to expedite deal closures and enhance efficiency. This innovative platform streamlines the process of lead engagement, customer interactions, and follow-ups across various channels, allowing teams to prioritize impactful discussions over tedious manual tasks. By centralizing all sales communications—including emails, chats, and CRM activities—Gain.io creates a cohesive environment for managing customer relationships. Leveraging intelligent automation and AI-generated insights, it can pinpoint high-intent leads, suggest actionable next steps, and tailor outreach efforts on a large scale. Sales representatives benefit from the ability to monitor conversations, automate follow-ups, and assess performance metrics without the hassle of switching between different tools. Designed specifically for contemporary sales teams, Gain.io enhances overall productivity, minimizes response times, and boosts conversion rates by guaranteeing that no lead or sales opportunity is overlooked. Furthermore, its seamless integration with existing sales processes allows businesses to effectively transform conversations into tangible revenue growth. This makes Gain.io an invaluable asset for any organization looking to optimize its sales strategy.

Description

LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Facebook Yes 
Brevo No 
Constant Contact No 
Freshdesk No 
GetResponse No 
Gmail Yes 
Google Business Profile No 
HubSpot CRM No 
HubSpot Marketing Hub No 
Insightly No 
Model Context Protocol (MCP) Yes 
Salesforce No 
ServiceNow No 
Slack No 
WhatsApp Yes 
WordPress No 
X (Twitter) No 
Zendesk No 
Zoho CRM No 
Zoom Phone No 

Integrations

Facebook Yes 
Brevo Yes 
Constant Contact Yes 
Freshdesk Yes 
GetResponse Yes 
Gmail No 
Google Business Profile Yes 
HubSpot CRM Yes 
HubSpot Marketing Hub Yes 
Insightly Yes 
Model Context Protocol (MCP) No 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 
WhatsApp No 
WordPress Yes 
X (Twitter) Yes 
Zendesk Yes 
Zoho CRM Yes 
Zoom Phone Yes 

Pricing Details

$9.50/user/month
Free Trial Yes 
Free Version No 

Pricing Details

$21.00/month/user
$21 per user per month for LiveHelpNow Chat or Ticket Management. Discounted rate of $19/mo when you sign on for an annual subscription. Chat licenses include SMS/text and Facebook Messenger integration while Ticket includes email and contact form management. Call back, knowledge base and many other features also available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Gain AS

Founded

2025

Country

Norway

Website

gain.io

Vendor Details

Company Name

LiveHelpNow

Founded

2003

Country

United States

Website

www.livehelpnow.net/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management Yes 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management No 
Recurring Issues No 
Scheduling Yes 
Task Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey Yes 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

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