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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Utilize FuseDesk to effectively engage with prospective clients and streamline the onboarding process for new customers. By leveraging templates and automating workflows, your agents can dedicate their efforts to areas that truly require attention. The use of templates not only accelerates support responses but also adds a personal touch, as they can be customized with merge fields from client records. FuseDesk seamlessly integrates with popular CRMs, including Infusionsoft by Keap and ActiveCampaign, among others. Don’t hesitate to inquire about our robust yet user-friendly integrations! Shift your focus to your clients rather than being bogged down by software complexities. Experience FuseDesk at no cost, with no need for credit cards, no time restrictions, and no strings attached. You’re sure to appreciate how FuseDesk transforms the helpdesk experience! Join us today and discover the difference for yourself.

Description

An innovative approach to uniting individuals, this mobile application enhances meaningful interactions among your members. Discover how Fusely operates, a mobile platform designed to cultivate and expand your community. Begin your journey by establishing your community right here; with Fusely’s web-based Console, you can oversee all activities taking place within your community seamlessly. The platform provides you with a dedicated webpage, as well as links and QR Codes that can be easily distributed via emails, text messages, and flyers, facilitating member access to your community. As your community flourishes on Fusely, you can efficiently manage events, news, member interactions, notifications, integrations, and more. With an array of features, Fusely equips you with tools to effortlessly engage your members. You can organize an unlimited variety of events, both large and small, that are easy for members to discover, RSVP for, and check in at. Member accounts grant users access to the comprehensive app experience, and the associated data can be exported for synchronization with a membership database, ensuring you maintain an organized and connected community. Additionally, constant updates and user feedback help enhance the app, making it even more valuable over time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AccessAlly
ActiveCampaign
Facebook
Keap
Slack
Stackreaction

Integrations

AccessAlly
ActiveCampaign
Facebook
Keap
Slack
Stackreaction

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$75 per month, per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FuseDesk

Founded

2009

Country

United States

Website

www.fusedesk.com

Vendor Details

Company Name

Yellowstone Technologies

Founded

2015

Country

United States

Website

www.fuselyapp.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Alternatives

Alternatives

HelpDesk Reviews

HelpDesk

HelpDesk.com