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features
design
support

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Description

FullSession is a session replay, product analytics, and conversion optimization platform built to help teams understand why users struggle on websites and digital products. It gives businesses tools for watching real user journeys, analyzing funnels, viewing click, move, and scroll heatmaps, tracking errors, collecting feedback, and connecting insights to existing workflows. The platform’s Lift AI feature acts as an impact engine that identifies high-priority friction, explains the evidence behind each recommendation, and helps teams measure whether fixes improve outcomes. FullSession allows users to move from a funnel drop-off, alert, or error spike directly into the session replay that shows what happened. Product teams can use it to improve onboarding and adoption, growth teams can use it to increase conversion, and engineering teams can use it to reproduce issues faster. Heatmaps help teams understand attention patterns, weak CTAs, dead zones, and layout problems across desktop and mobile. Feedback widgets and surveys capture user comments in context, linking qualitative input to the actual session where the issue occurred. FullSession also includes privacy and security features such as data masking, blocked elements, access controls, and sensitive input protection at capture. By combining AI prioritization, session evidence, technical signals, and feedback, FullSession helps teams fix the issues that matter most.

Description

Elevate your product experience by moving past mere analytics and harnessing user insights quickly. Gather valuable feedback from targeted user groups by analyzing their traits and interactions within your product. Utilize the comprehensive Sprig platform to gain a deeper understanding of user perspectives throughout the entire product development lifecycle. Capture video snippets of user sessions coupled with their real-time feedback within the product interface. Proactively address and resolve pain points in crucial user pathways before they escalate into significant issues. Discover the preferences and dislikes of your most engaged users, as well as their suggestions for future features. Recognize behavioral trends that may contribute to user churn and develop effective strategies to mitigate them. By understanding these dynamics, you can create a more tailored experience that keeps users engaged and satisfied.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Segment Yes 
Amplitude No 
Axis LMS Yes 
CleverX No 
Figma No 
Intercom Yes 
Jira Yes 
LaunchDarkly No 
Mixpanel No 
Model Context Protocol (MCP) Yes 
Neyox No 
Shopify Yes 
User Interviews No 
Wix Yes 
WordPress Yes 

Integrations

Segment Yes 
Amplitude Yes 
Axis LMS No 
CleverX Yes 
Figma Yes 
Intercom No 
Jira No 
LaunchDarkly Yes 
Mixpanel Yes 
Model Context Protocol (MCP) No 
Neyox Yes 
Shopify No 
User Interviews Yes 
Wix No 
WordPress No 

Pricing Details

Free
Free forever $0 (500 sessions/mo), Growth from $49/mo (10,000 sessions), Professional from $349/mo (100,000 sessions, includes Lift AI), Enterprise custom; 14-day trial and 20% annual discount on paid plans
Free Trial Yes 
Free Version Yes 

Pricing Details

$175 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FullSession

Founded

2020

Country

United States

Website

www.fullsession.io

Vendor Details

Company Name

Sprig

Founded

2018

Country

United States

Website

sprig.com

Product Features

Heatmap

Behavioral Mapping No 
Dashboard No 
Dynamic Maps No 
Element Analytics No 
Embeddable Maps No 
For Sales No 
For Science No 
Radial Mapping No 
Territorial Mapping No 
Website Analytics No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

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