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Average Ratings 0 Ratings

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ease
features
design
support

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Description

HR Analytics has revolutionized the way human resources manage their data. With a user-friendly dashboard accessible on PC desktops, workforce data analysis is now more straightforward than ever. These dashboard reports empower users to examine HR metrics and uncover trends that aid in strategic decision-making and performance monitoring. The interface is designed to enhance user experience, delivering essential data precisely when needed to gain insights into workforce composition. Managers can easily interact with the platform through intuitive click-drag-drop actions and visually engaging displays, enabling them to focus on the most critical workforce metrics. KEY FEATURES include a browser-based solution that offers on-demand metrics and real-time data access for the swift identification of workforce trends. The dynamic data presentation and business intelligence tools enhance user engagement, complemented by powerful drill-down capabilities. Utilizing HR analytics comes with numerous benefits, including secure data integration and comprehensive security features that safeguard your information while managing access to HR database metrics effectively. Additionally, the dashboard security measures are designed to ensure that sensitive data remains protected while still being accessible to authorized personnel.

Description

Solutions for real-time and historical performance management tailored for wallboards and agent desktops are essential. By transforming data into actionable insights, call centers can significantly improve their efficiency. It is crucial to optimize workforce management, ensuring that agents are well-informed and capable of self-managing their tasks. This approach not only enhances the customer experience but also provides real-time performance metrics to adapt to shifting demands. Ensuring that all team members remain aligned fosters a collaborative atmosphere focused on delivering exceptional service to customers. A cohesive agent experience is vital, whether employees are working remotely or on-site. Achieve your operational goals effectively! Geomant Wallboard solutions are capable of aggregating and showcasing data from a multitude of sources. With certified connectors and a wealth of experience with various CRM platforms, we streamline processes for every stakeholder involved. Provide decision-makers with essential metrics across diverse platforms, presenting a comprehensive overview of operations. Additionally, equip your management team with mobile access to effortlessly monitor business health from anywhere, ensuring they remain connected and informed at all times. This level of accessibility transforms how management engages with their teams and drives overall performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Cloud Office
IBM Watson
Inova
LUIS
Microsoft Dynamics 365
Microsoft Teams
Salesforce
ServiceNow
Skype
Visicase

Integrations

Avaya Cloud Office
IBM Watson
Inova
LUIS
Microsoft Dynamics 365
Microsoft Teams
Salesforce
ServiceNow
Skype
Visicase

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Frontier Software

Founded

1983

Country

Australia

Website

www.frontiersoftware.com

Vendor Details

Company Name

Geomant

Founded

1984

Country

United Kingdom

Website

www.geomant.com/end-user-solutions/wallboards-for-contact-centers

Product Features

HR Analytics

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

Product Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

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